Victra is a local Verizon Authorized Retailer in Shelby Township, MI, striving to create the best possible experience. The store offers a full range of wireless devices and services. Reviews highlight a great experience with very professional service. Employees are described as extremely helpful, patient, knowledgeable, friendly, down-to-earth, and well-versed in their occupation. They are known for ensuring customers understand their options and for providing effective troubleshooting assistance. The service is highly recommended for any cell phone need, regardless of size, with customers stating they will not be disappointed and often leave as happy customers.
Louis is very knowledgeable, polite, professional, and customer focused. He made our trip to this Verizon location very enjoyable. I highly recommend stopping by and asking for his help.
May 2025
Great experience! Very professional service. Very down-to-earth, friendly employees extremely well-versed in their occupation. They know their stuff they know the details no hesitations highly recommend I go there anytime I need any cell phone assistance regardless of how small or how big you won’t be disappointed.
May 2025
The Verizon store on 23 Mile in Shelby Twp. is our favorite location because of Louis N. He is always so knowledgeable, patient, and helpful. He made sure we understood our purchase options and ensured we had everything set up correctly, even as he was juggling other customers. Thank you Louis!
