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“I have been a member for approximately 35 years, since they were Michigan Bell C U. I have always received friendly, courteous, and informative service. Upon walking through the door I have been greeted with a smile and “Hello” and if there is someone in line, the next statement has been “We’ll be with you shortly” followed by, “Sorry for the wait,” once I’m at the counter. Nothing but praises for this business as I was formerly a member of the one connected with the company where I worked and the difference is phenomenal. Good Work Vibe Employees!!!”
“I been a member of then it was Providence Hospital credit union, since the 1980's now, 2024, it's Credit Union Advantage. We are Zeal credit Union today and going strong, I never had a problem, they did not help me with, the staff in awesome, friendly, and I'm glad I stayed with this credit union through the years.”
“Courteous, Kind, Dedicated and Committed to Throughly Helping You! They are Dedicated, Committed, and they have always help helped me. My account has been compromised many times and they have straightened it out every time. People Driven Credit Union as far as I’m concerned, “IS THE BEST!””
“I had a great experience at the Citizens Bank branch when scheduling my appointment and setting up my new account. The process was quick and easy from start to finish. The staff was friendly, professional, and took the time to explain everything clearly. I appreciated how organized they were and how smoothly the whole appointment went. Overall excellent service and a great start to banking with Citizens.”
“God löves this bank. Been here för a lönğ time. Ðrive thru access is ğreat, fast, easy & cönvenient. Staff is always super nice, frienďly, fast & pröfessiönal. - God”
“I went in yesterday with my niece to add her as the beneficiary to my accounts. First of all, I just wanted to commend the banker Patrice for sitting down with us to get it all taken care of. She was very polite, efficient and she worked quickly. She is truly good at what she does. She made the process so easy. However, one of the other tellers (to which I did not get her name)at the front desk did ask me what type of cellphone I had and the carrier. I didn't think anything of it at first, but then later I found these questions to be a bit suspicious. I did not appreciate being asked about this as it signaled a red flag to me. It comes across as social engineering. I actually work for a credit card company and I notice this kind of behavior all the time. Anyway, bank staff should not be requesting this type of info from customers without a need to know basis or a valid reason. I was actually quite confused as to why she was asking me about this, as it had nothing to do with why I was there. Otherwise, it seems like a very nice location and the staff are pleasant.”
“Galib is an excellent teller at PNC Bank. He was polite, professional, and very efficient. He handled my transaction smoothly and made the whole experience quick and pleasant. Great customer service! PNC is lucky to have someone like him at this branch.”
9AM - 2PM
26700 W 12 Mile Rd, Southfield
Banks
“Had a great experience at Bank of America. Klea was extremely Welcoming, patient, and professional. She helped my father with everything and explained things so clearly without us even needing to ask. She made the whole process quick and stress-free. Employees like Klea truly deserve recognition.”
“Excellent service from Trent. He was patient, knowledgeable, and very professional. He helped us open our Bank of America account quickly and explained every step clearly. Great experience!”
“Absolutely love this branch location. Great customer service, knowledgeable, friendly and willing to educate you on any questions you have. I appreciate the staff at this location taking time with each member to ensure quality customer service is provided.”
“I went to this location to cash a check and I didn't have an account with them. I was greeted with a smile and hello from the bank manager (Kaycie?). This was refreshing because you don't receive recognition at a lot of places. She then went on to explain the process very thoroughly and handled it professionally and quickly. She's a definite asset to the company.”
“I have been with Huntington for a few years and I have enjoyed my experience with customer service. Everybody has been very helpful and attended to my needs and I didn’t have to wait.”
“The bank manager, Vickie Lam, is a banking GODDESS. She took the time to explain things that could help me, and how I could get there. This is not my closest branch but I will come here for all big needs. Great people working here.”
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“Chelsie was extremely helpful in assisting my brother and me with managing our Dad’s estate. She was very patient and understanding during our recent loss of our Dad. I would definitely recommend Chelsie and the Southfield Zeal branch for all of your financial needs.”