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“I have been a member for approximately 35 years, since they were Michigan Bell C U. I have always received friendly, courteous, and informative service. Upon walking through the door I have been greeted with a smile and “Hello” and if there is someone in line, the next statement has been “We’ll be with you shortly” followed by, “Sorry for the wait,” once I’m at the counter. Nothing but praises for this business as I was formerly a member of the one connected with the company where I worked and the difference is phenomenal. Good Work Vibe Employees!!!”
“Courteous, Kind, Dedicated and Committed to Throughly Helping You! They are Dedicated, Committed, and they have always help helped me. My account has been compromised many times and they have straightened it out every time. People Driven Credit Union as far as I’m concerned, “IS THE BEST!””
“I been a member of then it was Providence Hospital credit union, since the 1980's now, 2024, it's Credit Union Advantage. We are Zeal credit Union today and going strong, I never had a problem, they did not help me with, the staff in awesome, friendly, and I'm glad I stayed with this credit union through the years.”
“I had a great experience at the Citizens Bank branch when scheduling my appointment and setting up my new account. The process was quick and easy from start to finish. The staff was friendly, professional, and took the time to explain everything clearly. I appreciated how organized they were and how smoothly the whole appointment went. Overall excellent service and a great start to banking with Citizens.”
“God löves this bank. Been here för a lönğ time. Ðrive thru access is ğreat, fast, easy & cönvenient. Staff is always super nice, frienďly, fast & pröfessiönal. - God”
“I went in yesterday with my niece to add her as the beneficiary to my accounts. First of all, I just wanted to commend the banker Patrice for sitting down with us to get it all taken care of. She was very polite, efficient and she worked quickly. She is truly good at what she does. She made the process so easy. However, one of the other tellers (to which I did not get her name)at the front desk did ask me what type of cellphone I had and the carrier. I didn't think anything of it at first, but then later I found these questions to be a bit suspicious. I did not appreciate being asked about this as it signaled a red flag to me. It comes across as social engineering. I actually work for a credit card company and I notice this kind of behavior all the time. Anyway, bank staff should not be requesting this type of info from customers without a need to know basis or a valid reason. I was actually quite confused as to why she was asking me about this, as it had nothing to do with why I was there. Otherwise, it seems like a very nice location and the staff are pleasant.”
“Jay at the Southfield, MI branch was absolutely customer focussed - kind, polite, clearly understood what needed to be done, efficient in his work. Great service!”
9AM - 5PM
25177 Greenfield Rd, Southfield
Banks
“Excellent service from Trent. He was patient, knowledgeable, and very professional. He helped us open our Bank of America account quickly and explained every step clearly. Great experience!”
9AM - 5PM
26700 W 12 Mile Rd, Southfield
Banks
“Had a great experience at Bank of America. Klea was extremely Welcoming, patient, and professional. She helped my father with everything and explained things so clearly without us even needing to ask. She made the whole process quick and stress-free. Employees like Klea truly deserve recognition.”
“I went to this location to cash a check and I didn't have an account with them. I was greeted with a smile and hello from the bank manager (Kaycie?). This was refreshing because you don't receive recognition at a lot of places. She then went on to explain the process very thoroughly and handled it professionally and quickly. She's a definite asset to the company.”
“Absolutely love this branch location. Great customer service, knowledgeable, friendly and willing to educate you on any questions you have. I appreciate the staff at this location taking time with each member to ensure quality customer service is provided.”
“I originally became a Chase customer by accident—I signed up for the Amazon Prime credit card several years ago and didn’t realize at the time that it was issued through Chase. Once I started using their online banking, I was genuinely impressed. It worked so smoothly that I eventually decided to switch over from PNC Bank entirely, and I’m glad I did.
I’ve seen some negative reviews for this location, but I honestly don’t understand them. I rarely need to go into the branch, but every time I have, I’ve received excellent customer service. The only “problem” I ever run into is getting stuck behind someone at the ATM who clearly isn’t familiar with how it works and is trying to do huge banking transactions—lol—but that’s hardly Chase’s fault.
When I came in to open my account, the team was welcoming, patient, and extremely helpful. Between the great online experience and consistently friendly in‑person service, Chase has earned my trust. I’m very happy I made the switch.”
“Thank you so much Mr Clark Durant customer Experience Banker..Millions super stars for your great service and support the customer with friendly jobs and nice smile..Allen Noel service 02/23/2026 l say you are the best because high quality and Experience in your bank”
“I was hesitant to come to the12 mile ranch because of other negative reviews. I am so glad I took a chance! Alyssa(sp) was fabulous! She was pleasant, polite, personable and efficient. Thanks Alyssa! All of the staff the I came in contact with were courteous. They had 3 tellers working and I waited maybe 2 minutes in line. I will be back if needed.”
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“Chelsie was extremely helpful in assisting my brother and me with managing our Dad’s estate. She was very patient and understanding during our recent loss of our Dad. I would definitely recommend Chelsie and the Southfield Zeal branch for all of your financial needs.”