Verizon's Southfield store offers mobile, 5G home internet, and business services. Customer experiences with staff vary. Some reviews describe employees as knowledgeable, kind, friendly, professional, personable, patient, and helpful, providing excellent customer service without pressure. Specific assistance with device issues and service questions is highlighted positively. However, other experiences note that some employees are not helpful, with staff seen standing around instead of assisting customers. The store provides options for in-store appointments, online orders, and multiple pickup or delivery methods.
You have 8 Verizon employees 4 is helping customers, the other 4 is standing around playing on their personal phones and not helping. This really sucks.
August 2024
Tiara was very helpful and patient with me. I recommend her to eveeybody
July 2024
The gentleman who helped me. It's very knowledgeable.Nice kind.I knew what he was talking about and helped me out very well
