The Hampton Inn Detroit/Southgate is generally a well-regarded hotel, described as really nice, pleasant, and an overall keeper. Guests frequently praise the comfortable and comfy beds, the clean rooms, and the spacious, beautiful studio suites. The staff receives consistent commendation for being great, very friendly, helpful, gracious, and patient. Specific highlights include a front desk that goes out of its way to accommodate requests and a shuttle service noted as great and safe. However, experiences with the complimentary breakfast are mixed. While some found it a couple notches above adequate with a good variety of hot items, waffles, and almond milk, others reported significant issues. Complaints include cold coffee, food items like potatoes being hard and meat rubbery, slow refills, and occasionally unpleasant staff in the breakfast area. Some room layouts are described as strange with mismatched furniture, though functional. Minor inconsistencies, like occasionally cold coffee or a temporarily unattended front desk, are noted, but the staff is typically quick to resolve problems. The hotel is considered very clean, with neat towels and fresh-smelling rooms, making it a recommended choice for both short stays and special events like wedding blocks.
We used Hampton Inn for our wedding hotel block with shuttle service to our reception. The shuttle driver was great! Everyone made it safely to and from our reception! The hotel service was great. Rooms were comfortable and clean and the staff was all great. Felicia was wonderful to work with arranging our block and shuttle!
October 2025
Large clean rooms. Freshly renewed. Staff is very helpful. Sam at front desk was especially helpful and friendly.
October 2025
I really like my experiences here. The beds are really comfortable and the rooms was really nice. I really enjoyed my stay.