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“Sharman was great. Waited patiently on the tech support line with us even though his shift ended and made sure that our issues with activation were resolved. Kid deserves a raise”
“Jake is the best! He went above and beyond to solve my cellphone and home internet needs. Excellent service—highly recommend visiting this store and asking for Jake!”
“i came in looking to upgrade my phone and a new ipad, Angelina was extremely helpful. She offered different plans to fit for my pricing and even complemented my outfit she was just a doll.”
“Had a wonderful experience yesterday. It was very busy but the manager Nora helped me and made my experience a pleasant one. Will recommend this store in the future.”
“I came to this location to see if I could bundle my internet with their mobile service to save some money. Previously had a T-Mobile phone plan. I was helped by employee David who was incredible when it came to saving me money while being proficient and professional. Not only did he get my internet cost lowered from $55/month to $45 /month BUT he got me their mobile unlimited plan for free for the first year on top of a free phone upgrade.
Almost sounds too good to be true, but the new phone (Galaxy A16) has been great, and I've double checked my billing statements. It's all true. I believe once my free year is up on mobile it'll be $40/month, which is still not bad at all.
I see some other reviews griping about the wait times and whatever else, but it isn't that bad. Folks just lack patience.”
“I need to return my old phones for trade-in. I had mistakenly put the return labels on the pouches, not the box. A nice man helped me get them all repackaged so I just had to drop them off at the UPS store. He was great. Another lady was there, maybe the manager, but she was a little short and snippy. She helped, but I felt like I was bothering her. I was extra polite and she then seemed fine. Maybe it was me? I would recommend stopping in if you need help. They know their business!”
“The best Chinese restaurant I've been to! Always fresh, delicious, hot and perfectly cooked!This restaurant will NOT dissappoint you! ⭐️⭐️⭐️⭐️⭐️”
“I came in looking to upgrade for 5 phones and my plan. This is the single best overall experience I’ve had at a T-Mobile store. That was largely due to the associate I worked with - Jared. He was helpful, kind, and made the process very easy. I will be back to this store for all my phone needs and I would absolutely recommend it to others.”
“I went into the store for an upgrade and worked with Brandon. He was pleasant through the entire experience. He gave advice on phone cases/screen protectors and entertained my sisters and I’s questions and conversation while waiting for the data transfer. 100% recommend this location and working with Brandon if possible!”
“When I first walked into this Xfinity location I was greeted with a polite smile and hello from Taylor (very bright and beautiful) I had a lot of accounts on my address and needed help with making sure they were cancelled and I wasn’t paying the wrong bill. I was helped by a guy with pretty eyes and amazing black curly hair(i apologize that I don’t remember your name) I couldn’t get my Xfinity app to work he helped me get that together back up and running correctly and he reviled to me that I was getting spam emails from a fake email… thank you so very much. Taylor helped me discover that I was not wrong about everything that was going on with my account. This team of professionals helped me feel welcomed, helped me every step of the way, made me feel like coming back and referring others to get serviced by them. Thank you all so much for everything.”
“I want to add a shout out to Lance that works here. He had so many problems trying to transfer our information to our new phones but he never gave up. The IT department couldn't help him but he figured it out. He spent about 2 1/2 hours working with us and was very friendly. I cannot believe the patience he had. He is truly a very valuable employee for sure. THANKS SO MUCH FOR YOUR HELP LANCE!!!”
“My husband and I went to the xfinity store on hall rd. With questions about our service. Robert took care of us yes really took care of us how WONDERFUL this representative gave us the BEST service we ever had. He was knowledgeable and actually wanted to help us. Wow He even downloaded the xfinity app for me so I can keep informed
on bill”
“AAA AAA AAA AAA Alabama AAA Alabama AAA Alabama lol ll pop pop kdfrkkolopllolohlpool Alabama Anastasia AAA Alabama AAA assalamualaikum Alabama Sasuke m kll.gohooólo”
“The employees were very helpful courteous and knowledgeable of all the products that they carry. I believe my customer service representatives name was tiara. She seemed like she might be a little bit new but she KNEW what she was talking about. If she didn't know what she was talking about she was able to find the answer independently. She fixed my watch5 in just a few minutes. Then I switch to conversation to Verizon internet and she was able to tell me that it's in the area but it is not yet up in Alpena Michigan where I live.”
“Was helped by Andre - hope I’m remembering that correctly. A very patient young man who was also incredibly helpful and knowledgeable. He turned a situation we all now can get stressful into a great experience - thanks bud”
“After a few agents hanging up or leaving us on hold, our next Service agent Ryan O. handled my husband and I’s issue and was quick to resolve our issue and was very informative. Very pleased with them.”
10:00 AM - 8:00 PM
28835 Gratiot Ave, Roseville
Internet Service Providers
“Came in for a new phone and Chad was amazing! He was so informative and helpful. He answered all questions I had and wasn't trying to push products on me to get a sale. He was very personable and easy to talk to. I would definitely go back there in the future if he was there to help!”
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“I do my best to avoid walking into a phone store, but I couldn't fix some complicated issues with my accounts online and recently came here. I was extremely impressed with how our salesman, Frank, and his manager resolved the issues. He also saved me money. This is a very well run store and I highly recommend it.”