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“Stephanie was great from the first time customer service great and she had patience she took me on tour but I didn’t have the application fee so I waited till I got the fee and today she got me in the system and I was approved she already made me feel at home can’t wait till move in day”
“It’s a great place to live, I have been here for a little over a year. The heat, water, AC works just fine in my apartment. I’ve NEVER seen any bugs in my apartment either. It’s easy to maintain as well.
You’ll be safe here, they take safety seriously.”
“Maintenance Issue was addressed and resolved quickly. Didn’t appreciate the fact he seemed to be rushing and carelessly left screws on my carpet that if not seen I could’ve stepped on resulting in a horrible injury. So that knocked a star ⭐️ off.”
“I work for a pest control company that services metro point and Kimmy is the best! She’s always prepared with all the units that need to be serviced and has the keys ready. She’s very outgoing, knowledgeable and I always enjoy my time working with her! Wouldn’t want to work with any other office manager.”
“Who knew such a gem was located in Southgate ? I love Maple village so much! It’s so beautiful and well kept there. The customer service Darius provide is unparalleled and the way Briana manages the community makes me so comfortable!”
“I want to thank Davia for helping me !! Giving me a tour and making these easy for me while trying to find a place. She went above and beyond and I truly appreciate it because I needed my own space .”
“The lady Erica in the office was fantastic. She answered all of my questions and was extremely polite throughout the entire process. Considering living here because of her.”
“I have lived here at Hines for well over a year, and it was the best choice I could have made. The apartments are very affordable, well structured, and very easy to personally maintain. Complimented with neighbors who are very respectful and comfortable to be in community with. This complex (especially the staff within the leasing office, and who maintain the buildings) has been nothing but helpful and accommodating to me ever since residing here. With this being my first apartment I was admittedly naive to a lot of things in regards to living in one, but any questions or concerns I have ever had were answered earnestly and honestly (and I usually have a lot of them). Even with new faces over the months they have only proved to be a welcome edition. Just a few weeks ago Faye out front helped me to figure out how I should go about the new year within the complex, and couldn’t have been more of a help. I can’t thank everyone at Hines enough, but I also cannot recommend a more quality place to live.”
9AM - 6PM
4900 Heather Dr, Dearborn
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“Hi everyone!
I’ve lived at Fairlane Meadows since August and I really love it here. The community feels safe and quiet, the grounds are well maintained, and they’ve been great about putting salt down. The gym and pool are a nice bonus, and the location is super convenient with lots of stores nearby. Walls are a little thin, but overall I’d definitely recommend living here. I don’t regret my decision at all.”
“Great starter appt for me. I lived here all four years of my college career. The maintenance guy came either the day I called or the next day. The staff was nice. Great location...directly across the street from an mjr,(I watched so many matinees). And I did get my deposit back. Only missing a star because it needed some updates.”
“Jessica in the office is awesome! The new management seems to be very involved and focused on resident satisfaction and care! Love having a storage in unit in building. They always respond to maintenance requests quickly and emergencies the same day! My AC went out and I had a new one the same day.”
“I have lived here for 4 years. We have new owners and management, and let me tell you, this place is finally worth living at. It went from minus 100 to ?. They have improved everything in a short time. Can't wait to see what else this place will have to offer in the future. Thank you, new management”
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“Update:
I want to highlight the recent work done in my apartment. Tony is outstanding!! super professional, very friendly, and made sure everything was taken care of. Paul was very professional, extremely clean, and worked in my apartment as if it were his own home. The results turned out perfect I really appreciate the effort and pride they put into the work
Overall, my experience with this apartment complex has been positive. The management is responsive, the amenities are great, and the community is well-maintained.
I had the pleasure of working with Diamond Anderson, the Assistant Property Manager at Fairlane, and I couldn’t be more impressed! She is incredibly helpful, friendly, and professional, making the entire process seamless and stress-free.
The community itself is wonderful—everything is well-maintained, and the neighborhood is so peaceful and quiet. I’m truly enjoying my experience here and highly recommend this place to anyone looking for a great living environment. Diamond’s exceptional service is the cherry on top!”