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9:30AM - 5:30PM
29180 Van Born Rd, Westland
Self Storage
“Very professional, friendly, and efficient. Shared all needed information and even little things to remember. Saved me about half what I was going to pay elsewhere.”
“Shout out to Sydnie at Public Storage for all of the assistance that she gave me. I would definitely give her five stars for how dedicated she is to her job and how helpful she was. Thank you!”
“Shaina was extremely helpful. I had an unexpected move approaching and when coming to the facility to see my unit, the process was quick, easy, and to the point. I even ended up calling her the day of my move in need of a larger size and she was able to complete for me over the phone. Excellent customer service and communication.”
“I should've made this post last year... This is a Classic Car Man's dream come true place... I have a 1970 Cadillac that I brought in for a wheel alignment... Long story short, I needed waaaay more than an alignment... Mr Bill explained in full detail what was best versus what I wanted... I went with what Mr Bill said was best & now my car drives like it did in 1970...
I refuse to go ANYWHERE else because he cares for every vehicle like it's his own... It's hard nowadays to find a mechanic who knows anything about classic cars, but Mr Bill knows just about EVERY sound of a car... This place is great, the guys who work there are very customer friendly & I'm a customer for life....”
“Lisa was so helpful assisting me with my myriad of questions and concerns which led me to decide on a bigger unit for my needs. I dont know the full extent of the storage unit itself as I havent moved in yet but the process of signing up was easy and I would definitely recommend for the customer service relations aspect!”
“Had a maintenance issue with the 5x15 unit I rented and couldn't seem to contact a human by the phone number listed. When Public Storage sent me an automated survey, I answered honestly about my issue and experience. Nicole called me the very next day out of concern and was super eager to help out. Long story short, she moved me to a new unit, same size, same price, and near the old one (so it wouldn't be difficult to move my things). Problem solved!
She went above and beyond for something I had written off as a problem with a storage company that couldn't care less. Whatever they're paying her, she deserves double from showing exceptional customer service and professionalism when she could have just as easily disregarded me and my problem. If she treats this one customer with such care, it's safe to assume she's just as polite and helpful for many others.”
“I had the opportunity to work with CODY at the WESTLAND location. he was very helpful and made sure to handle a situation we encountered, quickly and professionally, answering any questions I had! CODY IS THE BEST ?”
8:30AM - 5:30PM
6855 Yale St, Westland
Self Storage
“I had a unit there for over a year. I never had a problem and it was always easy access to my unit. Never had any leaks and the manager is very sweet. They also have a very cute little puppy in the office. ?”
“Juan is gold!!! Not only was he great and attentive but he took the time to teach us how to drive with a trailer attached AND REVERSE! So nervous at first but now feeling confident! Thank you bunches Juan 10/10”
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“Had an awesome experience at National Storage thanks to Joel! He made the whole process super easy and actually took the time to explain everything without making it boring. You can tell he cares about helping people out and not just rushing through. The place itself is really clean and secure, which gives you peace of mind”