AT&T Store in Traverse City offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that come with nationwide 5G service at no extra cost. Customers praise the exceptional knowledge, patience, and kindness of the staff, particularly Gwen, Jackson, Robert, and Chris, who have gone above and beyond to assist with upgrades, answer questions, and resolve long-standing issues. The store is conveniently located downtown, despite ongoing street construction, and there is a nearby bakery for those seeking a tasty treat.
Gweneth was exceptional. Prompt service with a smile. Solved my issue immediately.
June 2026
Came into at&t on Union and eighth Street to have an old phone transferred to my new phone. Leighton took care of me! He was amazing, very professional. He did a great job!!!!
May 2026
I had a lengthy problem requiring A LOT of help and Gwen was incredibly helpful and knowledgeable and patient. I really appreciate all of her assistance and spectacular service. Really the gold standard in customer service.
