AT&T Store in Traverse City offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that come with nationwide 5G service at no extra cost. Customers praise the exceptional knowledge, patience, and kindness of the staff, particularly Gwen, Jackson, Robert, and Chris, who have gone above and beyond to assist with upgrades, answer questions, and resolve long-standing issues. The store is conveniently located downtown, despite ongoing street construction, and there is a nearby bakery for those seeking a tasty treat.
Matt was super helpful. Went in with issues with my iPhone and he helped trouble shoot them and with my phone upgrade. He was very patient and knew what to do. Helped multiple people as well as me as he was the only person working the store that day.
March 2026
Everything i go in there, rhe staff is super friendly and polite and there never is a wait or being pushed into purchasing something you just dont need or want.
March 2026
Robert was great, helped me figure out the best way to upgrade my phone. Saved me a lot of money a customer service rep I called tried to get me to pay.
