The AT&T Store in Traverse City offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid and unlimited options with nationwide 5G service. The store provides great customer service. Staff are described as professional, knowledgeable, brilliant, and very attentive. They help customers quickly with new devices, upgrades, and repairs, figuring out issues and conveying knowledge clearly. The experience is noted as very good, with highly recommended service that allows staff to multitask and assist multiple customers effectively.
Robert really helped explain a miscommunication between myself and another ATT store, and helped me to reduce my price back down to where I was originally quoted.
June 2024
Great customer service at the Chums Corner store in Traverse City. Robert was very professional and knowledgeable. He got us out of the shop quickly with everything we needed.
April 2024
Marshall did a great job answering my questions and helping me get a new phone