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“During the quote process, Jim explained my options and approximate costs. The work was completed on time with a thorough review from Steve upon pickup. Car was clean and came in under budget. 😁. Great work all! Highly recommend.”
“Had a great service experience...vehicle was completed prior to the estimated time, and the Service Advisor (Mark Blodgett) was courteous and professional. Mark kept me informed of the status of the vehicle and pointed out upcoming service requirements. I would not take my Cadillac anywhere else for servicing.”
“Garthe in the Service Department was great to work with! He explained everything clearly, kept me updated, and made the whole process easy. Service was smooth and on time. He definitely pust customer service first. Highly recommend him!”
“Walking into Tate's Auto Body a few different times is something you don't get to experience anymore. Every single person I had an interaction with was so kind and made me feel welcome and appreciated. AND the work they did on our vehicle was phenomenal! Quick and perfectly done!”
“We have worked with John on a several major projects. He is great at working with the design ideas we have and making it pop! A few of the projects have been large and he is great at making the images flow and work together. We are happy and will keep coming back!”
“Representative fixed squeaky door before giving estimate. He gave a fair written estimate within 24 hours. Body repair was removal/replacement painting of a fender. Work was completed in two days, one week before the promise date. The car was returned completely cleaned inside and washed outside--like a detail job---and delivered to my house by the representative that served me. Outstanding service and quality work!!”
“Great communication, quality work appreciated the updates as work was progressing. As a former owner family glad to see the fine work and professional team. Dad Herb Joslin would be happy”
“Very knowledgeable about their services. Pleasant friendly explains the services throughly. Great company you guys have a customer for life. Hidden gem in auto repairs here in Traverse City. Thanks Carl and team! Customer for life.”
“After a terrible experience the last time I was there for an oil change, Jen organized a very good service to replace a small part on the Vette. I had a 7:30 apt and was probably done at 8:00. I believe this is what is capable with proper planning. Thank you Jen!!”
“I had a vintage motorcycle lower and upper fairing painted there. It was scratched and dented alunimum in rough condition. When finished it was perfect and looks very nice on my 1964 R60/2 BMW.Service: Painting”
“Bob helped us to get our Mobile Medical Unit back in service in record time during the holiday season. Communication was concise with frequent updates. He and the team worked to minimize the number of days that we couldn't provide homeless outreach clinics during a crucial time of year. I have no hesitation offering my highest recommendation.
Lynn Swan MD”
“If I have 10 stars, I will give the gentleman he’s such a good soul very professional. I was stuck and he came in no time and he didn’t even charge me for labor . He charged me the minimum. I really appreciate you, sir , thank you”
“My vehicle was severely damaged by neighbors dead tree falling on it. Repair took about 3 weeks and they provided a nice courtesy vehicle to use. Repair cost was half of what the dealer was going to charge. They did an amazing job, car looks better than when I purchased it. Very pleased with the repair. I would highly recommend Olson's Auto Body!”
“Purchased a 2026 pathfinder rock creek and Kaycie Noble was our sales person! She did a fantastic job in navigating us through our purchase ! She is very energetic and knows her way around the vehicle which helped us make our decision!
We did encounter a glitch with the vehicle
Infotainment screen but Kaycie was most helpful as well as Leo and Sarah in getting the situation remedied! Again fantastic job ! I would definitely buy another vehicle from Kaycie! Nice car and Great people to work with!
Brian Goalen.”
“I love this place. It's like going to a Spa for your car. ?? You and your car are so pampered. I've used them many times (and won't go anywhere else) and their work and service is top-notch. Roberta is so efficient and professional in taking care of you, then the car crew, behind the scenes, does amazing work. Had a paint job done recently on my jeep and it is pristine. They really can do anything with your vehicle. Creative and fantastic car artists. Highly recommend!!!”
“Wonderful service!!! Was traveling and experienced a stone crack in my windshield. They came to my vacation location when I arrived -did the repair in timely, professional manner. This was a pleasantly easy repair process!”
“Cherry Capital Cadillac Subaru is the best run car dealership I have ever worked with. From leasing a new automobile to having it serviced, everything runs smoothly. Everyone is very competent in their division. The showroom/service/waiting area is very clean and inviting. Waiting on service is like sitting in your living room, on comfortable furniture, with a large TV, great magazine/newspaper selection, water, coffee, and snacks. If you need to go someplace else they will take you there and pick you up again. I don't know how it could be run any better.”
“I bought my CPO Passat 2 years ago from Serra. The car is a gem and purchasing it (just as we were entering the pandemic) was flawless. I never felt pressure nor "dumbed down" because I'm a female. All in all a great buying experience and excellent service care over the past 2 years.”
“I had to pick up lug bolts for my Audi and they had them in stock (all 20). They provided insight on my car, specific information based on my VIN. They're personable and courteous to their customers. The only thing is the price for the parts for my car is overpriced. Owning an A8L, the price for parts is part of the showroom price. An example is the OEM dealership headlight for the A8L is over $5000. It's part of the package when you own a European car.”
“Appreciated how they walked me through the insurance process, kept me up to date on progress and were timely in getting the repairs complete. My car was also nice and clean when I picked it up.”
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“I was first recommended to Sullivan’s Auto Clinic for my 200,000 mile maintenance work on my 2003 Subaru Forrester. Recently, I began having issues with my car that seem to be electrically related. I went to Sullivan’s Auto Clinic and spoke with Matt who was kind enough to come out and look under my hood And recommend a simple fix on my battery terminal that did help whenever is going on with the car. They are so busy and I never expected him to actually stop what he was doing and do that work for me right then and there. They definitely care about the work they do. And I very much appreciate them.”