“The entire process was smooth, straightforward, and they were very willing to work with us and our current situation. Pierce was especially helpful throughout the entire process. He made sure everything went as smoothly as possible, kept us informed, and genuinely went above and beyond to make the experience a positive one.
We really appreciate the time, patience, and effort Pierce put into helping us.”
8:30AM - 6PM
1621 South Garfield Avenue, Traverse City
Used Cars
“Mark B was our sales guy at our request because he helped my husband and I previously purchase a vehicle from the GMC dealership. Mark is very knowledgeable, personable and makes the transaction fun. He doesn't pressure anything on the customer. I actually traded in my Subaru Outback for a GMC Terrain AT4 and I am in love with it and couldn't be happier leaving my Subaru.”
8:30AM - 6PM
1615 South Garfield Avenue, Traverse City
Used Cars
“Greg was outstanding through the whole process from finding the right car for my mom to the point she drove it off the lot. As we test drove one car, he was looking for others that fit the criteria my mom was looking for in a new vehicle. Greg was extremely patient and remained upbeat while working with us and made finding a new car for my mom much easier than we were expecting.”
“I purchased a car from them, and about a week or two after the warranty expired, the alternator failed. I returned the car to them, and they paid for the alternator, while I was responsible for the labor costs. I found their service to be excellent and their staff very helpful.”
“Phenomenal trading/buying experience! Chaise was very personable, diligent about working on our behalf, and made the buying process so easy on our end. We are very happy to have found something affordable that we love and works well for our busy family. Thank you!!”
“Thank You Robert Van and staff at Van's Auto!!! Absolutely love my Ford Edge! Detailed inside and out was pristine. I feel like I've know these guys forever. They treat you like one of their family. Definitely recommend Van's Auto for EVERYONE! GREAT service and Honest, a dealer you can trust!”
“Ward Eaton ************** provided our family excellent service when we were stranded in a pretty remote area with poor cell phone service. We called every towing company in the area and beyond and majority of them were not willing to take the job. Ward Eaton answered right away and gave us a time frame and estimated price right away. We were very blessed to have **** as the tow truck driver. **** was much faster than he quoted us. He went above and beyond anything we expected. He was able to take our whole family with our vehicle. He is very professional and kind. He saved us from another cold night of uncertainty, stuck on the side of a highway. I cannot say enough great things about the quality, speed and accuracy of the towing service. I highly recommend this company. Thank you, ****! We pray many blessings for you, your family and your company, Ward Eaton!”
“I purchased a 2016 2500hd last March, my experience dealing with the sales team was pleasant with no pressure, I got a good deal with little to no haggling back and forth.”
8:30AM - 6PM
1331 S Garfield Ave, Traverse City
Used Cars
“I have gotten 3 vehicles from Tim Richards who works here. 2 when they were their previous dealership and 1 now. I can honestly say He is an expert and a heck of a guy. I doubt he is paid enough to be honest. To have a person get 3 vehicles from your salesman and be a repeat customer is probably not heard of a lot mostly nowadays. If I ever need an new vehicle, I go to him for sure. Thanks Tim.”
“Ignacio Nuno was an amazing help.We came in after several denials from other car sales lots thinking that we were going to get the same results but Ignacio went the extra mile and now I have a new car. Thank you”