Open 24 hours
755 West Big Beaver Road, Troy
Banks
“I cannot recommend CCCU enough! Their care, support, diligence and professionalism is unprecedented which is difficult to find in today’s world! Branch Manager Lizette and Advisor Ja’Shie have gone above and beyond during a refinancing for me! In fact, the whole team helped me tremendously when I bought my new home! I love Community Choice Credit Union! Again, highly recommend!”
“Everyone at the Macomb Hall rd branch give the utmost service, always pleasant, always willing with a smile to help me with any situation I might have. I love them all!”
“I have been with OUR Credit Union for years now,... I love how well I am treated at their Troy location! I know everyone and everyone knows me... they are simply put, a notch above and exceed all expectations! Thank you for everything you continue to help me with and have helped me with! FAM”
“I just had the best Customer Service from Adisa!!! I was desperately trying to get into the bank before they closed. I called to let them know I was coming, but a construction incident slowed my travel and made my arrival time exactly 5:00. Adisa was patient and kind! She stayed late to ensure my transaction was handled properly. She is always kind and friendly when I go to this location.
God knew I needed Adisa’s kindness today! She stayed when others would have turned their back at closing.
When you go into this branch, please let Adisa know how amazing she is!
Thank you Adisa! Thank you from the bottom of my heart to your giant heart!
God bless!”
“I’ve had a great experience with [polish-american credit union]! The staff is always friendly, helpful, and knowledgeable. Whether it’s opening an account, applying for a loan, or just asking questions, they make everything simple and stress-free. I really appreciate the personal touch and how they actually take the time to get to know their members. Highly recommend if you’re looking for a local financial institution that truly cares!”
9AM - 5PM
1785 Rochester Rd, Troy
Banks
“I’ve had a great experience working with Cornerstone and their staff. It was very easy to open an account, staff is always friendly and helpful when I need to make deposits, and they always go above and beyond to help.”
“Noel was extremely helpful. She took time out of her busy day to address a someone complex matter after another PNC branch would not give me the time of day. She addressed it in a very timely manner and was a pleasure to work with.”
9AM - 5:30PM
734 W Long Lake Rd, Troy
Banks
“The entire staff at this branch goes above and beyond to help their customers. They are friendly and helpful each and every time I go there. I have been a customer for many years, and will continue to be because of their excellent customer service. The manager, Jeremy, and all the rest of the staff get to know their customers and we appreciate it. The services they provide cover all of my needs.”
“The Troy branch was very clean and all the employees were more than willing to help me with my problems, especially Stephanie Swanner, she has helped me multiple times when I have come into the bank and has gone above and beyond!!”
“I had a fantastic experience with Linda Olstyn. I recently bought a new car and of course the dealership offered me an 8.75%, which I took for pure convenience. I came to Genisys and saw Linda, who got me approved for more than 3% lower! The process took less than 48 hours, and barely any documents were required. I could not be more pleased with my experience. Thank you Linda’”
“My husband and I feel so fortunate to have a relationship with Waterford Bank! They are efficient, pleasant and guided us with our best interest in mind! We do recommend them to anyone interested to be treated with respect and professionalism!”
9AM - 4PM
55 W Long Lake Rd, Troy
Banks
“This particular location is outstanding. I don't understand some of the previous bad reviews. I witnessed the utmost customer service during my time at this bank. Branch Manager Theresa would make contact with customers in the lobby to minimize the wait and answer any banking questions. Paris the Banker was outstanding in expediting my financial needs and providing a great insight on investments and products. Its nice to see "Old School" customer care at a time where it seems to be non-existent. If you need banking with a touch of care and professionalism this location is highly recommended.”
9AM - 5PM
29049 Joy Rd, Westland
Banks
“The bank was very busy and there isn't much staff, however Von went out of his way to help us and get our business Bank account opened! Although he was working out the kinks of the new system and having technical difficulties, he ensured that our account will be successfully opened by the end of the day! We appreciate all the help he gave us, especially considering we had no appointment.”
9AM - 4PM
125 Stephenson Hwy, Troy
Banks
“Tiffany went above and beyond for me! I needed crisp new bills for my Southeast Asia trip and contacted 3 other branches that just told me they don’t have any. Tiffany didn’t either but she offered to look through what she had and helped me select the nicest bills possible. That’s awesome customer service! I highly recommend this branch on Big Beaver in Troy!”
“I had a fraud issue with my debit card, and was unable to resolve it over the phone, so I had to go into the branch. They were extremely helpful, and stayed well after closing to help me! Bank of America's Customer Service and their Fraud Service is absolutely top notch!”
“Kathy Vallis Financial Center Manager was amazing! She went above and beyond the call of duty for investigating or cashing in really old travelers checks for my Mom! Really appreciated everything that was done! Thank you!!!!”
“Marinde Vjerdha promptly and efficiently set up my IOLTA lawyers trust account without headaches or complications. Folks, this is a very intense and mind-numbing set of hurdles that are put in place by the State Bar of Michigan for a very special bank account for lawyers, and Ms. Vjerdha sailed through the many requirements with little legwork for me - I appreciated her amazing efforts and I enjoy my continued banking at Fifth Third Bank as a result. Great job!”
“I have been banking at this branch for over 10 years and have consistently been impressed by the level of service. In recent years, Sandra has been my primary contact for our banking needs, and her exceptional service has truly stood out. I’ve also worked with some other employees at this branch, and I am consistently pleased by their professionalism, customer service, and the effective solutions they provide. I highly recommend this branch to anyone seeking reliable and great banking services.”
9AM - 5PM
4555 Investment Dr, Troy
Banks
“Joshua Delikta took very good care of my financial needs. He was pleasant, competent, and efficient. You'll appreciate the service he and the MSGCU provide.”
“It was a pleasure working with Sandra today. She is a pleasure to work with and very efficient/knowledgeable about banking processes and products. I'll use this Chase location for all my banking needs”
9AM - 5PM
4999 Crooks Rd, Troy
Banks
“Instant update to your balance when depositing cash checks. Have zero issues with the bank. Started using it because of SVSU. But I will say that they didn't notify me via email but instead via mail that an issue had arose which took a while to arrive because it had been 7 days since the letter had been sent.”
“Staff is great! I always love doing business with the branch manager. She is always quick on her toes, processing my transactions, and handling my business with care and concerns. I am the only one that matters, "I'm the customer ", when I walk in the branch! What a super great attitude!”
“This is the most conveniently located PNC branch for where I do most of the errands. Normally I use the drive-up ATM or drive-up window. Always have experienced friendly, efficient, accurate service. This is not our main branch but is a great alternative for us to get much of our banking done.”