Lids is a popular store known for selling hats and offering custom embroidery options. Customers appreciate the friendly and helpful staff, as well as the good quality of the hats. However, some reviews mention that the hats can be overpriced and that the embroidery quality may not meet expectations, with one noting a poorly done embroidery that could not be fixed. The store has a wide selection of team hats, mostly featuring Michigan, Chicago, and Cleveland teams, though some shoppers wish for more variety. While some find the prices high, others are satisfied with the variety and service, making Lids a favored place for hat shopping despite occasional concerns about quality and options.
I didn’t catch her name, but she was incredibly welcoming and helped me find the exact hat I was looking for. I’ll definitely be back!
February 2026
Riley was helpful. Informed me of current sales and made recommendations for my friend's design. Definitely a great location and staff.
January 2026
Mishon was so great. She let us know about the current sales. She was so down to earth and helpful. The store was nicely organized. Great quality and unique hats. Good deals.
