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“This isn’t my Hermes home store, but I wanted to share a glowing review. Tricia was incredibly patient, kind, and provided outstanding service as she helped my family of six shop throughout the store. Even on Black Friday, she spent nearly two hours with us, offering honest guidance and making the experience genuinely fun. I’d absolutely come back the next time I’m in town. Highly recommend!”
“I just got done shopping at the Oakland Mall Hot Topic and had the best experience provided by Ericka!
I had to try on clothes 3 times because of my body figure, the clothes I asked for were all up high so the attendent working the floor, Ericka had to use the hook the whole time she was helping me. I felt nervous having to ask her so repetitively, but she put my mind at ease about my bothersome requests by stating that this is her job and she loves working it. She certainly did her part today as she was so personable and efficient.
As I was done shopping, Ben provided my checkout. He was very nice and clear about the deals and how my money was being spent. He even provided me with the information I needed to leave this review which in turn, I hope helps them!
Thank you both so much for providing such a positive experience.”
“Old Navy was the place to go when my boy we little (20+ years ago) I never found anything for me. I needed some new jeans.(I love that I can get long) Wow not only did I find jeans, I found a dress a few tops and a sweater!”
“Jenny was awesome! I came in to return shoes and she was so helpful and even suggested a style that I might like instead. Patient, informative and instead of making me wait behind the person being helped she came and assisted me immediately. This is an all star employee! Thank you Jenny!”
9AM - 10PM
500 John R Rd, Troy
Mens Clothing
“Meet me in the parking lot of Kohl's as we are about to embark on an adventure! Love searching those clearance racks for that sneaky good deal! And damn you with your Kohl's cash... keeps me coming back! ;)”
“We had a sizing issue ordering Vans snowboard boots online and had trouble exchanging them. The people at this store were AMAZING, super helpful and attentive, and went out of their way to help us return and re-order my son's boots. Great customer experience and great people working at this store!”
“Bruce in the suit department was incredibly helpful and professional. He went above and beyond to locate and order the exact pea coat I was looking for that wasn’t in the store.”
“Loved this store!! All the newest fall line was arriving and it was very well displayed. The staff was extremely helpful. They helped me find the correct size and suggested colors. The only thing I wish would be the store to be bigger!!”
10AM - 8PM
Mall, 412 W 14 Mile Rd, Troy
Mens Clothing
“JBrooks!!! The Swag King, Doing His Thing ...Brings Style To Crocodile, Alligators and Leather Jeans. Every Fit is a Instant Compliment And That's on Straight Business..And The Man Takes Time to Get To Know His Customers. THANKS JAY, YOU MAKE ME LOOK GREAT!!!”
11AM - 8PM
350a W 14 Mile Rd, Troy
Mens Clothing
“Great store! I always see Spencer's as a better version of Hot Topic. They have great shirts and pants, as well as many cute plushies. The music also fits the atmosphere of a punk rock cute plushie store. The customer service is fantastic, very attentive overall. I just wish that the Ice Spice shirt was available in a small size.”
11AM - 8PM
412 W 14 Mile Rd, Troy
Mens Clothing
“They what they are, fast fashion at a great price. They have what's trendy, and some things I'm not sure about but I'm not a fashionista by any means. We can always count on H&M for a solid selection of basics like jeans, t-shirts, and sweaters. Thus last time they had some really cute dresses on clearance from the holidays!”
“Good place to shop, VERY expensive prices!!! The clothing selection there is very interesting from a teenager's point of view. They also have some unique items such as a "Joshua Tree" in a can, miniature tube man for your desk, etc. I wish that we saw Urban Outfitters get it's own separate store in Michigan.”
“Best customer service from Jawuan this afternoon. He went out of his way to help pick out a gift for my girlfriend… thank you for your time today. Best retail salesperson award needs to go to him!!!”
“Mark is the man. I walked in later in the day and he was so prompt with everything but not rushing me at all. I'm extremely happy with his personable approach and level of service I received. He did not have to go the extra mile, but he did and solved a huge issue for me. The other employees, although I didn't interact with them as much, were kind and the store was immaculate because they have pride in what they do there. I don't give many high reviews on Yelp but I couldn't help it this time. I had high expectations before coming in and was still blown away. I'll be back for my next suit, no doubt.”
“I’m a newbie to buying suits, but the staff here were very helpful and made the process very easy and even fun! Will definitely utilize this location again in the future”
“The customer service team are excellent and helpful. They answer every question patiently even if customers are not making sense regarding what they are looking for.”
“I returned a too big gorgeous orange sweater. Dayjah, the cashier, told me to just size down. Dayjah is so amazing! I bought a new smaller orange sweater, and a cute top from the clearance section. THANKS Dayjah!”
“Amazing store. Great products. Even better customer care. I recently purchased an item and did not account for thicker shirts, which made my new coat slightly uncomfortable When I tried it on. The store manager, Jonathan was so helpful and accommodating, and I cannot appreciate or recommend them enough. Thank you so much, Tim Somerset.”
“Shopping for a spring break trip, and was helped by Cameron. What a great guy. I’ve never had such a kind salesman. He humbly offered help but was never pushy and allowed me to think and walk around the store without having cloths shoved infront of me. Made the shopping experience so great and he even swapped out something I was going to buy for a newer version of the same item. Anybody going to J Crew make sure you ask for Cameron and your for sure going to have a relaxing experience shopping.”
“Good quality clothing, Unreliable business practices with their deals and membership thing. Nonetheless ended up getting a pair of pants for $6 after explaining my discounts for like 20 minutes at the mall.”
“Great location to stop by for work essentials and “basics” at a great price. Not much help on the salefloor, if that makes or breaks your shopping experience, but everything is very organized and easy to find!
Cashier was kind enough. I would visit again very soon!”
“Geraldine is an AMAZING sales associate. She is a great help to my sister, my mother and I whenever we are at the store. She makes sure to get us what we want and goes above and beyond for all her customers. Get her a raise she deserves it!!!”
“Store staff are amazing. Super knowledgeable. Got me some boxers in white. Absolutely love them. I can’t wait to get more as they are comfy and don’t ride against my booty. ??”
“Great place to buy suits. They have a good selection of materials and colors. Sales associates are really helpful too. My favorites are: Carol, Devin, Yakob, Rajar and Valeena.”
“Manager, I think Ray is super friendly. Also she has amazing staff working with her… Love the store
Always get my shoes from them…
Best foot locker I have been to…
Great customer service
Great prices !!!!”
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“The team there are always very helpful without being pushy. If they don't have my size in the store, they will order it and have it shipped to my home within days.”