REI is a store for outdoor gear and clothing, offering a good variety of products from hiking bags and winter jackets to mountain bikes. The store is known for its own award-winning brand. The staff is consistently described as super helpful, friendly, and ready to assist with product selection, setup, and repairs, particularly in the bike shop. Service for bike maintenance and repairs receives high praise. While the number of staff can sometimes seem low, asking for help immediately is recommended. The quality of products is consistently good, with favorable prices for members. The store and facilities are clean. REI stands behind its products with a simple return process and a 100% satisfaction guarantee.
It's a good store if you are looking for quality items.
June 2026
Went to shop for gear as a first time long distance hiker. A REI employee was super helpful and knowledgeable on selecting the right boots. Backpack fitting was also very informational, but lowkey got roasted on my build in the process. Still great customer service.
June 2026
They had everything I needed. Staff was very helpful and polite. I was able to use up all my gift cards as well. Recommend this location to others.
