The UPS Store #0213 in Troy is a locally owned and operated business that provides a wide range of services including packing, shipping, printing, notary, shredding, and faxing. Customers appreciate the friendly and helpful staff, especially Carlos, who is known for his quick and effective assistance. The store has a reputation for excellent customer service, often with little to no wait times, making it a preferred choice over other locations. The staff is attentive to the needs of both individuals and small business owners, ensuring that every customer feels valued and supported. Visitors can expect a pleasant experience whether they are shipping gifts or seeking advice on their options. Highly recommended for all personal and business needs.