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“Outstanding Teamwork and Service!
Whenever I visit this UPS Store, I’m always impressed by how helpful, friendly, and caring the entire team is. The staff shows excellent teamwork—each person is quick to step in and assist whenever needed. I’ve brought in important documents to be printed, and every time I’ve received outstanding service. In particular, Tyler consistently goes above and beyond, and I truly appreciate his expertise. This location is by far the best!”
“Everyone was very respectful in the store except for one worker name Dom he lost my package and wouldn’t answer me at all. He was very rude and that is someone that doesn’t need to be working in customer service at all”
8:30AM - 7PM
20836 Hall Rd, Clinton
Shipping Centers
“Lack printing services but overall fast friendly shipping and mailbox services. They’ll go above and beyond for small business orders by accepting freight “if it fits through the door” they’ll accept it.”
“Normally great here but a man, I think a manger/owner wasn’t familiar with how the return looks when Amazon loads it in an Apple Wallet, he said it wasn’t a UPS return and just walked away. Someone else was nice and helped us.
Earlier review:
Everyone is pleasant and helpful with no issues!”
“At closing, two associates were so helpful, when at the end of their shift they stayed back a few extra minutes, while I was on my phone straightening out my return so I could complete it right then instead of coming back another day. It's little things like that, that, keep business coming back! Thank you both so much!”
“Had a wonderful experience here. My phone was messing up and I couldn't find what I needed to to return things. Shahel really took care of me and I appreciate it very much.”
“Very nice professional service. The company ran out of my desired size truck and with no problem the representative accommodated me with larger transportation at a lower price.”
“This is a great UPS location. The staff are professional and knowledgeable. Special thanks to Gordie, Annamarie and Adin. I recently moved to Arizona and had to ship my home computer. It arrived safely and packed very well. I’m appreciative of the extra effort they took to get it there unharmed.”
“Hi I've been using thus ups location since it opened! Great staff, very friendly but also knowledgeable n professional. Never had 1 issue since using this service. In n out everytime and always addressing me by first name. Good solid young people. God bless. Preacher”
“Came in today around 11am , first time stop at this location.
I asked one of the employees for some help with making a few copies on their copier.
He was happy to help and basically did the coping for me .
Friendly and Professional service for sure .
I would definitely recommend this UPS store .”
“They went above and beyond to help with my business marketing materials, which turned out beautifully. Highly recommend to anyone looking for friendly, quality service.”
“? ??we can all show a little more empathy to one another??Ty all for being attentive, considerate, and right now a smile is a commodity. A safe and prosperous NEW YEAR TOO ALL???”
8:30AM - 7PM
3334 Rochester Rd, Troy
Shipping Centers
“I've been meaning to write to say how impressed I am with your staff! They are friendly, patient, and helpful! Everything is so well organized and runs smoothly. I have always had the best service and success sending packages with you. I just sent some packages yesterday and was once again thankful that your staff does their jobs with excellence!”
“Lesa ROCKS!! You have an amazing, hard working, efficient & kind Representative working in this place! 1st time returning goods for my mom. Didn’t realize I was suppose to secure packages (4) & put the labels on. She kindly offered to do it for me with a line out the door! Since I had the time & APPRECIATE that you are Open on Sunday, I graciously took it home & did it the way it should have been done ✅ Lesa you RULE! Keep up the great work that you do, it’s very much appreciated! Treat her well UPS!”
“I am writing this review in the summer of 2024 and noting that the current staff is much better than the former staff. I have been going to the UPS store regularly for several years. My experience with the former staff was not good at all. The current team that runs this store is very polite and hard-working. With Amazon and all of the online shopping that goes on in today's world, the volume for these workers is very high and demanding. This team handles these challenges far better than any other team I have seen in the past.”
“Great customer service. Really nice people. The prices were a tad high for some services but overall you cant beat the service. The inside needs a bit of organization etc. however I think the place is nice!”
“Saad was very helpful/amazing on both his response in the delivery, as well as his performance in being on time. I presently have an injured arm, and he easily helped me get this pallet into my garage. Thank you very much, and I'll be sure to be using you guys now in the future.”
“It worked great! I was in & out in a jiffy! I'd recommend anyone going to this 11 mile service drive & ryan(just west of ryan on north side of 11 mile service drive underneath a gas station overhang)UPS Access Point location. All i did was show em my UPC code frim my Amazon email. Voila'! Done!”
“The place was busy with people helping packaging, answering questions. Took about 5 Minutes to get helped but was taken care of quickly when I got to the counter”
“This FedEx location is convenient and easily accessible from the main road. I've been shipping prepaid packages here for more than two years! They have a self service kiosk which makes it easy to scan all my prepaid labels and drop them off at the shipping center desk. The employees at the desk seem friendly and are willing to answer any questions you may have. Ground cut off times are consistent so make sure you drop everything off at 5-5:10 pm M-F if you need it to go out the same day.”
“Had a wonderful experience at this location. The staff is very helpful, especially Duaune. Their help and patience and attitude in getting the customer‘s work done are very positive.”
“This location is wonderful and the staff is super helpful-especially Renee! Renee stayed a few minutes late to help me with a self print that was urgent, and was super friendly in doing so! Appreciated all the help.”
“I was treated with respect and shown to what I was looking for, but the gentleman who helped me was good natured and took me right to what I wanted and made sure that it was available for purchase. He brought it to the counter and wrote me up. He even explained the new points system. woo hoo!!! I love this store. Now more than ever since they have updated so many of the isles and programs!”
Open 24 hours
13950 Frazho Rd, Warren
Shipping Centers
“Good company it all depends on us as drivers if we want tu drive or not lazy drivers lazy checks and the company understands every issues u have so far it's a good starting company for me”
“I went to UPS to set up a P.O. Box, and I had an excellent experience thanks to Michael and Alex.
From the moment I walked in, they greeted me with a warm and friendly attitude, making me feel truly welcomed. Their kindness and genuine care for customers stood out, creating a positive and inviting atmosphere.
The service was not only professional but also incredibly efficient. They handled everything quickly and smoothly, minimizing wait time. Whenever I had questions, they patiently provided clear and detailed explanations, which made the whole process easy and stress-free.
Overall, I was highly impressed with the service at UPS, and Michael and Alex made my visit even more enjoyable. I will definitely return with confidence for any future needs!”
“The team over here is always so knowledgeable and helpful! Oh and I have seen them be so very patient with people and tasks. In a world where we need more understanding, it’s refreshing when you see this type of behavior in action. Thank you”
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“Bottom line: Using the FedEx Onsite location inside the local Walgreens was quick and simple. With offering a place to drop off pre-packaged and pre-labeled FedEx items as well as a location to redirect/hold items at for a limited time, it's a pretty handy service. I am a fan! The Deets: I needed to get a FedEx package sent back to work from home that already had a pre-made label and packaged. In doing research to find out the nearest available FedEx drop/location, this FedEx OnSite location inside the local Walgreens came up. According to the FedEx website description about OnSite locations..."The Walgreens rollout is part of the nationwide expansion of FedEx OnSite, a network of retail locations offering FedEx pick up and drop off services, including the ability to hold packages for up to five business days." Sounded like just what I needed! These locations require that you package your items yourself and print off/attach the label before going to FedEx Onsite. They also can offer a place to redirect and hold packages there if needed instead of your home, for example. Off to my neighborhood Walgreens I went, and found that the process was pretty easy. I walked in and found a metal locker/cabinet just beyond the counter/register on the side marked as FedEx. There is not an elaborate or large scale type of FedEx presence otherwise. A staff member just happened to be standing in front of it at the time and saw the package to send in hand, walking up. She said, "You have something to send out? I will take it for you!" then took the package, scanned the label in with her tracking device, and the transaction was completed. Simple as that. Tracking was done by the FedEx app from that moment on. I had however just missed the only one pickup they apparently have in late afternoon/early evening, so the package did not get sent out until the next day. It reached the destination with no apparent issues encountered. I found using FedEx OnSite at Walgreens easy and quick, I will use this service in the future if needed!”