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“Just opened an account, and while the experience was overall good, there's just a bit too much post-visit communication. Like 5 emails within an hour. Can't it be consolidated to just 1 welcome email?”
“I'm not familiar with this credit union as of now... Never been a member.... But since I've been accepted to join as a new member... I can say that I truly appreciate the opportunity to have consumers as my credit union.....”
“My experience at the Portage branch of Blue Ox Credit Union was fantastic! I want to give a huge shout-out to Noelle S., the lending specialist. She was awesome and provided me with incredibly fast and friendly service. I also had the pleasure of working with Jen O. in membership services, and she was so helpful, informative, and friendly. The whole team made the process a breeze. Highly recommend!”
“Andrew was very helpful and honest! I really feel like he had my best interest in mind while helping me with my auto loan. I give that experience 5 stars but will be back to rate again after being a member for a few months. :)”
“Quick, friendly, and easy experience getting a cashier’s check at Consumers Credit Union. The staff was helpful, efficient, and made the process simple. Great customer service!”
“I don't go here but my bf does. When I switch banks it will be here. If you have cash you want to put in your account there ATM's have an option to put actual cash in. If you're a member they also have a coin counter that's free unlike Coin star that charges an insane amount. They also work with you on loans and getting a cc and getting an amount that will work with your debt to income ratio. Every one there's super friendly and also if you pay just 10$ you can put your check in one day early. They also make your debit card in a couple minutes right in the bank you don't have to wait for 1 or 2 weeks also it has a chip. They also can make it so you can't over withdrawal your account especially if your credit is bad I think this is awesome not because my credit is super bad but that's how a lot of banks make a lot of money and they don't care what situation your in this is cool this bank does care.”
9AM - 5:30PM
4084 W Centre Ave, Portage
Banks
“Staff at this location are always helpful, and today Valerie Kirkwood hit it out of the park! Thanks for being friendly in demeanor along with efficient in answering questions regarding options for my banking needs.”
“All the staff at this location have been so wonderful and welcoming! I've been a member for about a week and have had to drop in a few times for moving money since I haven't received my card with them yet and have had nothing but great things to say coming out quick, friendly and a pleasure to visit!”
“Save your self some time and get a mortgage through this place. I spent hours researching for the best interest rates around March 2020. Locked in a rate so low the folks at the title company said it was the lowest rate they’d seen (in a while/ever/this week…I don’t remember exactly) Molly was great to work with.”
“It’s always a great experience working with Preferred Credit Union. Chris D. in the Loan Dept. was efficient, professional, and a pleasure with which to work.”
9AM - 5:30PM
106 N Grand St, Schoolcraft
Banks
“We've banked with LMCU for several years and have no regrets. Each team member at this branch is always friendly, remembers you, and they're all sure to ask about your current life events. It's great to feel appreciated!”
“The loan process was very easy. Rebecca handled my situation both professionally and with kindness. She made helpful suggestions in what could have been a difficult time.”
“Philip Rogster provided exceptional customer service. He was professional, friendly, knowledgeable, and efficient. He made my banking experience easy and pleasant, and I greatly appreciate his help. Arbor Bank is fortunate to have such a dedicated employee.”
“They greeted my husband with kind and loving respect.... I would recommend this bank to anyone thank you for being so kind hearted and respect to my husband and myself”
9AM - 5PM
5220 Lovers Ln Suite 200, Portage
Banks
“I opened my account and took out my first loan 30 years ago with Kalsee Credit Union. They are a Great Credit Union to business with. Awesome service from the tellers, loan officers, managers and customer service reps. They have very good culture and have always been upfront honest and down to earth employees.I recommend people to open an account with them.”
9AM - 5PM
475 Romence Rd, Portage
Banks
“Meagan was fantastic. Had a problem getting online banking set up. She. Did all the calling around to get it straightened out. Not much help from the "help" people. Still waiting for a solution”
“Alexis and Carter were awesome! They helped me set up my account to transfer money to my car payment. I was very frustrated with Kalcee and the inability to make payments other than in person. They were knowledgeable and helpful! They are exemplary employees! Thank you both!”
“Been with KCSB for years! Love that a real person answers the phone and helps with any issue you may have. Love the family feel too! Would rather use them over a big chain bank for all my banking needs.”
“Truly awesome bank with complete FIRST CLASS service! Always very responsive and informative. I couldn’t ask for a better bank to help me as I start a small business. Brent and his team are exceptional!!”
“Want some cookie dough? Go to the store. Want some money dough, Huntington bank has an open a checking account and deposit $500 bucks and you get $400 on the house, or bank in this case. My boi Gavin will hook ya up and all there tellers were friendly. Place was clean as a whistle, and not one that’s been slobbered on.”
“Huntington Bank is an excellent financial institution in the greater Kalamazoo Area. They do not have any hidden fees or overdraft fees Instead at this Bank understands people have situations in their life so this Bank sets up solutions to help their customers. An example overdraft forgiveness which allows you time to put in money into your account so it doesn't overdraft. Their services are always great the people here are polite professional with great smiles. Huntington Bank always goes the extra mile for its customers. I have banked with a lot of other Banks and hands down Huntington is a total different breed of thinking that's in a positive way.”
9AM - 5PM
2025 Whites Rd, Kalamazoo
Banks
“Used them for my personal account for a long time. Everything you could ask for. No weird fees or bank activity.
Started a business, and they have been very helpful with the process. Recommend highly.
Your the best Tanya.”
“I had a great experience at Fifth Third Bank, thanks to Luis. His customer service was excellent. He was friendly, professional, and very efficient. He knew exactly what he was doing and made the whole process quick and easy. I was in and out without any stress. You can tell he genuinely cares about helping people. Highly recommend working with him if you get the chance.”
“I had to deal with Debbie in the collections department, I have never dealt with such a kind and caring individual from any kind of banking or credit union!! She made me feel like she truly cared and was there to help me! Thank you Debbie!!”
“"Exceptional service! The bank manager, Toija Williams, went above and beyond to address my financial needs. Her professionalism, expertise, and dedication truly impressed me.”
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“Kalsee has taken care of me for many years with their friendly service, loans, debt and credit card. I trust them , they are the only place I go for any kind of financial help. They make my retirement more relaxing ? thanks ? Kalsee Credit Union.”