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“I've been a member here for atleast 10yrs. I've financed all of my vehicles through Extra...at better rates than any bank ever offered. I've also had the pleasure of working with some truly wonderful Extra CU employees. Connie just helped me complete financing for a new vehicle. It was difficult and took longer than it should have due to the Dealer. Connie went above and beyond... becoming more of a customer advocate than a loan processor. I now have the car I want, at the rate I earned with her help. Thank you Connie!!!!”
“Wonderful and friendly staff, professionals in their field. Current information is available on the website or by calling the office directly. Ukrainian language!
The absolute leader in lending. It was through our USMFCU that we arranged our house.”
“Yuliya Shemshur helped me to get a mortgage on the house. Her hard work in securing a mortgage and guidance throughout the process was amazing. I truly appreciate her patience, knowledge , organizational skills and her support from the beginning.
I had the positive experience and I definitely recommend Yuliya’s service to anyone seeking mortgage.”
“I have been going to this credit union for years and everyone that works there has always been helpful a pleasant there is one teller that has been there for years and her name is Tina.she seems to be one dedicated employee.very nice ,she always greets
you with great smile”
“Ms. Sylvia Viers goes above and beyond to meet ALL my banking needs. Very professional and extremely present. I'm truly grateful to bank with this credit union because of employees like her”
“Want to give BIG Thank to DELON SHABOAssistant Branch Manager he goes beyond to help me everytime I come into Mound Branch. Give A BIG Thumb Up! Keep up the great work”
Closed
13602 E 14 Mile Rd, Warren
Banks
“I love them they're always very helpful and very fast I've never waited more than like 10 min to be seen. If you loose bank card same day u get new one.”
“This is to let top management at Commerica know that I am still a depositor at your bank based on the actions of banker Nadia Tomina. After being upset with the customer service line I called this location and the call was answered by Nadia. When I began my angry tirade(something I wasn't proud of afterwards) and threatened to close my account Nadia calmed me down and offered to meet me at the opening of the next day while explaining the virus precautions to be taken. Needless to say my problems were handled to my satisfaction. Being a retired sales manager I can only say "good job Nadia" and thank you.”
“I called in to get some rates on a HELOC and I spoke with a very helpful associate named Mirna. She was very professional and knowledgeable about the details of all the products they have at Citizens Bank. She took the time to explain and answer all the questions that I had and was very pleasant to talk to. Thank you for your help and look forward do doing business with you.”
“I am so very happy with Amanda Brideau, one of Michigan Legacy's Call Representative. She was amazing. I called her regarding some important documentation that I needed regarding my account. Within one hour, Amanda took care of my issue and sent me exactly what I needed. She was kind, patient, professional and courteous. I couldn't ask for better customer service. Amanda, thank you for helping me. I can't thank you more!! I do appreciate you!! Michigan Legacy's staff at the Warren Branch and the Pontiac Branch are the best!!!”
“I’m genuinely excited to see this credit union continue to grow across Michigan! Every interaction I’ve had from the tellers to the bankers has been nothing but positive. I’ve had the pleasure of working with Julia Kaiser on several occasions, and she’s been an incredible resource for all of my questions. Honestly, I don’t think most people say this… but I’m actually looking forward to my next loan just so I can work with PDCU!”
“I came here today on a whim to get an auto loan due to some unexpected circumstances at my other bank. I felt welcomed and was treated above and beyond by every single employee here. They got me approved on my auto loan and closed on it within 2 hours. They went above and beyond for me, and I will recommend them to everybody I know! They also got me a great interest rate as well! Thank you to every employee at Tandem. They made my first ever auto loan process so easy. Don’t let the bad reviews fool you! They are AMAZING!”
“Becky S. was so helpful to a elderly women that we took to the Warren location last week. Becky met us with a smiling face and was very patient and professional. She went above and beyond to help the women. Thank you for your kindness!”
“The management and tellers of this branch have been nothing short of exceptional. They recognize us when we come in and answer all our questions. They have been very helpful in setting up accounts and helping our family get our affairs together. People don’t recognize the benefit of a good relationship with their banker until they need it.”
“Latrice ( sorry if I spelled your name wrong) went above and beyond. Even though drive thru and lobby were closed she still went ahead and did my deposit!!!! Because of get I will be coming here 5 miles out of my way just to make my deposits.”
“I have been banking with Comerica Bank for over 30/35 years and I haven't had any problems with their BankNo bad experience at all. I will give Comerica Bank a 10+.?”
“The employees at the 9 mile Security Federal Credit Union are some of the best people I’ve ever met in my entire life. They’re Professionalism as bankers has always been far beyond expectations. Been with Security Federal Credit Union for nearly 20 years and the 9 Mile Branch is by far the Best Branch I’ve been to, out of all the Branches. I would give them 15 stars if I could...”
“Ray Cela assisted me with my mortgage. I can't say enough nice things about him. He made my mortgage work in these crazy times. I ended up getting a gift from Flagstar and brought $0 to closing. I'm beyond happy. Thank you!!”
“Peter Abdo was a huge help! Really went above and beyond. I had my dog in the truck and reeeeally didn't wanna make a long drive to grab my card I left at work. He helped me with digital stuff, we tried all the tap ATMs and then whrn they didnt work, he even found and called another location to make sure they could help! On top of that he was very personable and a friendly guy, we talked about our families and he managed to make it still a great experience.”
“My Mom has been going to this credit union for as long as I can remember. The staff have been really nice to Mom that I believe know her my name. When my Dad died 2 years ago of Covid they were really helpful in her financial needs. So I want to say thank you to the staff there and God Bless each and everyone. ??????????”
“I have been a Comerica customer since 1970, this branch is fine although the new ATMs are rather unfriendly. If you visit them early on a sunny day, the screen is practically unreadable due to the screen facing east into the sun. Also the change in the requirement for no envelope for deposits Is strange.”
“This 5 star review is only for Luke Peterson. At chase bank on vandyke. He is outstanding with his customer service and keeping a line of communication open, which is important for customer service especially dealing with people's money. Thank you Luke for being so kind and patient with us and your great communication skills. Now if only the fraud department would hire more people with your attributes, chase might have better over all reviews.”
“I had a great experience with Raphael he was quick and efficient in helping me open another bank account for my business. I truly appreciate his work!
Keep up the great work!”
“Customer service is excellent, they acknowledge you when you step in the door, staff is very friendly and helpful, and for me the location is perfect, it’s actually 3 minutes from my home.”
Open 24 hours
13490 East 10 Mile Road, Warren
Banks
“Kristen was so helpful today. I am a non-customer and had a check from my insurance company to cash. She took care of me swiftly with such kindness as well. She was such a lovely bank teller that I had to come here to give my best regards.”
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“This was my second time dealing with community choice credit Union. The first time I purchased a truck and everything went fine. So this time thought I would try a personal loan and once again everything went through with flying colors and the people are fabulous and friendly. They will go above and beyond to help you. I highly recommend this financial institution.”