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“Went in for an oil change and tire rotation. When i returned home and restarted my car an half hour later , i saw that the engine light was on. I called the dealership immediately. I had to return and they informed me a number of 'faults' ( over 10 i believe) were showing up that were not there earlier that morning.
They did get someone to look at it right away and finally determined that my battery was having intermittent low power periods? Not really clear what that was and since everything was fine prior to this, it was a bit confusing. I was told i needed a new battery and i'd have to wait another 45 minutes to have it replaced. Unfortunately, i really didn't have any more time that day so they reset the engine light and i left. They were very attentive about getting me back in to get the battery changed but I still don't know if the low battery triggered all the faults all of a sudden or there still are some unknown issues. It's been a week, the car runs fine and the engine light has never come back on. I started going there because of convenience and have had good service prior. I'm still debating taking it back there or going back to the dealership i purchased the car from. Either way i need to feel more comfortable with this.”
“Jeff York is a one of a kind salesman. In my opinion I believe the service that Jeff provides with attention to detail and quality of service should be the gold standard. Any questions or concerns we had were answered promptly with a smile. He has made a lifetime customer.”
“Outstanding and knowledgeable service. If they can’t do the job, they will direct you to someone that can. Excellent ability to diagnose vehicle problems and offer great prices to fix. Highly recommend!!”
“Not a pleasure to ever have to take my car in but if I need to Heidelbrich Chevrolet will definitely take care of me. Set up an appointment and dropped off my car with Me. Schocke. He was very professional and explains what was happening, what will happen and how the process will run its course. I received a loaner very quickly and was on my way.
My vehicle’s fix was not covered on my insurance claim but it was explained why and I understood the rationale for the decision. That being said, it was fixed in a timely manner and my side car lane intrusion radar is now working as expected.
Thanks for being there and I will be back anytime I need your help.”
“Outstanding Experience
I had an absolutely fantastic experience working with Jacquelyn! From start to finish, she was professional, knowledgeable, honest, and genuinely focused on helping me find the right vehicle—not just making a sale. She made the entire process easy and stress-free, answered all my questions, and went above and beyond to make sure I was comfortable with my purchase. I never felt pressured or rushed. I highly recommend working with Jacquelyn if you're looking for a great car-buying experience. 5 stars all the way!”
“My daughter has had work on her 2016 Kia Sedona and had been VERY happy with all work and professionalism from Hugo's, so yesterday I brought MY 2008 Chrysler Town & Country at her recommendation..
Needing a few items taken care of...rear wheel bearings, driverside strut, break work, lug nut replace.
I couldn't be happier!! From the moment I dropped my car off, to when I picked up later in the day, the work was done very well, along with extra items that would only done by a mechanic that cared about doing a real good job!...
Thank you to the team at Hugo's!
Mike”
“This is a great place. The whole process from beginning to end was super. Theresa was very helpful and easy to communicate with. Excellent experience. The guys that worked on my truck did a fantastic job. They always kept me in loop and work was completed in a week from the accident. I highly highly recommend Greenfield Collision. If I could give 10 stars I would. Thank you everyone at Greenfield Collision.”
“Made a few calls before a friend recommended Joe and Norton to me. I couldn't be any happier about it. The best price by a HUGE margin, and the service was outstanding. Even had an issue where we couldn't figure out which of two windshields my car needed, so they brought both, just in case. During the course of my day, my job has me all over the place, so we set up a location and they had it completed in under 45 minutes. The guys installing were online, courteous, and professional. They even re-ran the cable for my dashcam. Easily my highest recommendation. You should stop thinking about it and give them a call.”
“I'm purchasing a used Cadillac from out of state and had some general warranty questions, so I called Serra Cadillac to ask some questions. I believe I spoke with the finance manager, he was extremely helpful and offered great advice to me. Due to this, I will be bringing my Cadillac to them for service when the time comes. Thanks Jim!!!”
“We had such a pleasant experience ay Gerber Collision in Washington, MI. The office girls Kim and Paige were so nice and helpful in person and on phone. Antonio who estimated the work was awesome. He kept us informed at every step of repairs. Antonio was very professional and excellent with customer relations. Gerber completed the work days sooner than expected and it looked great. We highly recommend Gerber in Washington. We give them a 10 star rating. Thanks to all the hard workers.”
“Although Megan in service didn’t return my call. I overall had a good experience with the dealership and I will take my vehicle back For service again. When picking up my vehicle, Ms. Theresa was very helpful and I appreciate you guys Even Ron& Ms. Rose that’s in the area for the loaner vehicles.”
“Got in quick and before I knew it our Caravan was fixed. Price was good but more than that the people seem great at what they do. Will go back when work needs to be do e.”
“Very excellent service. Kind and considerate. I know might be a weird description to review an auto repair business, but they were very very wonderful. Pricing is fair and they work fast”
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“Highly recommended Jefferson Auto. Excellent service, great staff and fair and honest people. You can leave your vehicle and know you're going to get the absolute best treatment and service..”