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“Jenna was great today, handling all the questions about the T Mobile tower outages. Very patient and showed me how to set up wifi calling to stay in touch with my mom who is currently in a rehab facility. Gave me some peace of mind. Great customer service!!”
“Alvin was great! We were not easy customers as we had three new phones to purchase, and transfer from AT&T. He made the process very seamless and was friendly along the way. Great service!”
“Marcus was excellent!!! I was dreading turning in my phone and trading providers, but he made the experience seem less and very successful. I appreciate all his efforts!!”
“Rutger was patient to address my need. Initially I felt hopeless about my circumstances but Rutger was so kind to listen n understand my need. Rutger went above & beyond even giving my sons a better deal. Thank you so much Rutger. May your tribe increase. Keep up the good work . God richly bless you & your family.”
“By far the best resource for your cell phone repair needs. Diagnosed and fixed my wife's phone on the spot, plus discounted service and accessory we bought. Highly recommended”
“Jackson repaired my work phone and put it back together, and tested all my chargers, in just a few minutes. All before my next customer appointment! Saved the Day!”
“Louis is very knowledgeable, polite, professional, and customer focused. He made our trip to this Verizon location very enjoyable. I highly recommend stopping by and asking for his help.”
“Stopped into the 26 and Vandyke location to swap out my iPhone for a new 17 Pro. Edson was very personable and a pleasure to talk to while he helped me transfer my phone over. Great service here and super quick. I would highly recommend using this location. Ask for Edson!!”
“I went in to get a new phone and Joseph Hanna hooked me up with everything new got my phone and on my way in less than 30 min I love Metro if you go anywhere else you are getting ripped off big time thanks again”
“My 3rd experience with AJ just gets better and better. I text he answers with where he’s at for the day and I come see AJ ONLY! he saves me money and offers me products that I actually need! Thank god for AJ!”
10AM - 8PM
13655 Hall Rd, Shelby
Mobile Phones
“A 10 star rating goes out to Julie at 13655 Hall Rd Shelby Twp Mi. for outstanding Customer service. She navigated through our issues seemingly effortless. Whereas two other AT&T locations were unable to manage the tasks at hand. Saved us money as well with Senior pricing and upgraded our internet service at a cheaper rate. Please give this kind, deserving Lady a raise !!!”
“The last 10 years I have been going to this Metro PCS. I trust Greg to be straight & honest with me. Every time I walk in he remembers me, doesn't matter if its been 4 years. We got new phones this last week & as always is so patient. He was busy & still talked to everyone & remembered other people as well as they walked in. I go here because metro is a good deal and Greg period.”
“Had a successful experience at ATT, with Yousif Romaya. He had great solutions, and options for us taht helped us save money on our bill and looked at options for how to save in the future”
“I just went to have a phone activated and Mary was awesome! Super sweet and helpful, she answered any questions I had. One of the best customer service employees I’ve seen ever honestly.”
10AM - 7PM
16320 26 Mile Rd, Macomb
Mobile Phones
“Laurence was amazing!! Our new home has very limited internet options. Every other verizon said the internet wouldn’t work at our address. He gave us a 30 day trial to give it a shot and it works amazing!!! Thank you!!”
“Jermell is amazing! He’s patient and understanding. But he’s left alone working by himself and he definitely needs more help. Too long to wait for assistance. Jeremell is worth the wait, but waiting over an hour just for assistance shouldn’t happen every time. Give him a raise and more employee assistance!”
“Best experience that I’ve had at a T-Mobile. Sam was very professional and courteous. He listened to what I needed and provided me the best options available. He was very patient and polite. I will 100% come back here for all my cell phone needs.”
10AM - 7PM
20759 Hall Rd, Macomb
Mobile Phones
“I would like to commend the Verizon representative Zain, for the excellent and professional customer service I received. I was very knowledgeable and kind. I truly appreciate him exceptional service.”
“Going to this T Mobile was an excellent experience. Ashley and Husain were excellent at assisting myself and my husband regarding updating our phones. Ashley could be your next T Mobile trainer. Very good at customer service and friendly!!”
“Great service from a great team of people. Blake, Brandis and Kevin were excellent. The advised us on our phones and plans, plus helped when we stopped in and had usage questions. The facility is clean, attractive and conveniently located.”
“If you are considering going to this store, you are in for the most wonderful experience. A lady named Val took fabulous care of both myself and my husband. He is 80 and I am 77. She helped us find the right phone that works fabulously by the way, and transferred everything just the way I needed it. I am vision impaired and she was so very very patient! Thank you Val I hope many people are able to take advantage of your wonderful hospitality and kindness.”
“I want to add a shout out to Lance that works here. He had so many problems trying to transfer our information to our new phones but he never gave up. The IT department couldn't help him but he figured it out. He spent about 2 1/2 hours working with us and was very friendly. I cannot believe the patience he had. He is truly a very valuable employee for sure. THANKS SO MUCH FOR YOUR HELP LANCE!!!”
“Will is the man! I'm not exaggerating when I say that his knowledge and persistence when helping me solve an issue with Cricket customer service saved me hours of time and hundreds of dollars. Frankly I may have left Cricket Wireless entirely if I hadn't been lucky enough to deal with a pro like Will. It's worth noting that while working with me he managed to also talk a guy into joining Cricket and hooked him up with a new phone. Take care of this man. He would excel at anything he did because he has work ethic!”
10AM - 8PM
18317 Hall Rd, Macomb
Mobile Phones
“I need to return my old phones for trade-in. I had mistakenly put the return labels on the pouches, not the box. A nice man helped me get them all repackaged so I just had to drop them off at the UPS store. He was great. Another lady was there, maybe the manager, but she was a little short and snippy. She helped, but I felt like I was bothering her. I was extra polite and she then seemed fine. Maybe it was me? I would recommend stopping in if you need help. They know their business!”
“I was highly
Disturbed by the customers infront of my wife and I in line they were so rude and ignorant but the gentleman working remained patient and nice, we ended buying what we needed we’re highly satisfied with the service and he explain how everything works and if needed we could call store for help setting up internet”
“Absolutely Great service!!!
Both Mark and Anthony, helped me upgrade my phones, thoroughly explaining every bit of information needed to move forward quickly and easily. I will definitely come back and do further business with this location!!!”
“After some long day a big guy with a winter hat helped me to solve my problem however I didn't like only that help I liked that empathy what I got from him. Thank you.”
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“I walked in and was helped right away by a very knowledgeable young lady, Rita. She answered all questions with patience and was very helpful because I’m not tech savvy. Easy and great experience!”