10AM - 8PM
13220 32 Mile Rd, Washington10AM - 8PM
18317 Hall Rd, Macomb“My husband, son and I went to get our phones upgraded recently. Brandon was extremely helpful, professional and went out of his way to make it a great experience!”
“Great service from a great team of people. Blake, Brandis and Kevin were excellent. The advised us on our phones and plans, plus helped when we stopped in and had usage questions. The facility is clean, attractive and conveniently located.”
“I can't get the photo we took but yesterday I came in and Mohammed hoped me he was awesome helpful sense of humor helped me set everything up, the store is lucky to have himGwen Kerr”
10AM - 8PM
12200 Hall Rd, Sterling Heights“Just switched from Verizon and was very impressed by the service I received at this location. I believe I worked with Koryn and she was knowledgeable and patient. We ran into some issues along the way and she handled it very well. T-Mobile earned a lifetime customer thanks to the service I received.”
10AM - 8PM
45111 Park Ave, Utica“Brian the Store Manager provided me excellent customer service. I have worked with him twice in 3 days and he was so courteous and kind and patient. He walked me through the whole process and helped me get my screen fixed. He even called the repair vendor to ask them to stay open to service us. I will always come to this store!”
“I walked into the store beyond upset with the service provider I had at the current time. Carols was amazing, he listened to me rant about T-mobile and helped me get 2 brand new iPhone 15’s out the door. Carlos, Jeremy and the female manager were all very patient, kind and even kept the children entertained. Thank you Verizon!”
“I just needed to return equipment and had to wait in their que with other customers with much more complex issues. They seemed to have a special spot for equipment returns but it was not in use. Store is clean and geared towards selling as opposed to servicing customers.”
“I never had much problems with AT&T, but I’ve never been satisfied with the reception at my house. I’ve always kind of just accepted it. It’s just kind of weird because overall reception is decent and reliable but in just like my own street, I can’t get a signal for anything as of this post. Verizon is holding a trade in smart phone deal for a brand new iPhone so my wife and I went there on a whim Because Verizon‘s website is very hard to understand when it comes to plans and pricing. We had the pleasure to meet with Cameron who did an excellent job at explaining in detail how all the plans and pricing works. Additionally I ask a lot of questions and he was able to answer all of them beyond my expectations. He made the transition easy. Oh yeah, so Verizon works way better at my house and ultra wide band is kinda mind blowing. We traded in our old phones and got newest models for free!! We had to pick the top tier plan but it’s the same price as att. Thanks again Cameron for being so pleasant and helping us get new phones :)”
“Outstanding service. We departed the Chesterfield Store frustrated with their service about to terminate our 30 year service with Verizon and on a whim went to this store. Lance was a lifesaver. Professional and willing to go beyond. He is the reason we stayed!”
“Great experience. Thought I came in knowing a lot about phones, but the staff here one-upped me! Shaun was extremely helpful of the crew. He not only helped me with my problems, but also saved me a lot of money on my phone bill. He came off as honest too, not like other places where it seems like they just want your money. Thx guys, I'll be back!”