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“The tools guy never showed up after 10 minutes of just waiting to buy a wrench for a plumbing issue. I found extendable razor blades in the same isle and cut it so I could finally purchase the item I needed.
It's a very popular busy store but maybe they have to rethink the anti-theft policy. Most of the customers were older folks... I'm pretty sure ole Fred isn't stealing your wrench.
I gave them 5 stars for having so much in a small store available.”
“Words can not express how happy I am to have a "true" and "valued" True Value near me. I have a couple of other locations closer. But this shop takes the cake. Screen Doors done in house and a commitment to understanding what thier customers need and not looking to over sell what they don't need.
Randy is amazing and totally helped me with a mini project. My idea would of cost be a bunch in parts and have me doing a bunch of labor and not sure I could of even done it.
Randy's idea was about 10$ out the door. Customer for life.
Thanks”
“Love going to Ace versus the other big box stores. The staff is knowledgeable and willing to help you. Ace does offer a delivery service. They can help with all of your needs”
“These guys are amazing - they didn't have the /exact/ fastener I needed, however they had something pretty darn close which fit my needs.The best part? They gave me two fasteners FOR FREE as samples. I was floored, truly amazing service. I'll definitely be back here.”
“Best Ace Hardware I've ever had the pleasure of shopping at! Everyone there I've spoken to was very knowledgeable and helpful, the store had what I needed in stock, and the hobby section looks magical.”
“My air conditioner went out on the 4th of July during this ongoing heat wave. Couldn’t get an HVAC company out on the holiday, so decided to DIY the repair and replace the capacitor.
I called all over to source the part, and every store was either closed for the holiday weekend, or they didn’t carry AC capacitors.
I called this Garden City Ace, and they had exactly the part I needed and were open on the 4th of July.
Great customer service and extremely knowledgeable staff - the Manager was very polite and helpful over the phone.
Thank you Garden City Ace Hardware, my family now has working AC and you saved us from a holiday weekend of high temps!”
“Great customer service that is always helpful❣️Lots of cool maker stuff.Dukes is always my first stop for fixing my house.If they don't have it, betcha they know someone that does.”
“Honestly, love this place. Has everything I need, always. Prices are actually close to wholesaler for many components like fasteners and many of the quick connect plumbing and electric work I do”
“I love this store not happy with the female manager she needs a little help with customer service but the rest very knowledgeable, helpful the new manager went out of his way to help me overall no complaints”
“Harbor Freight is a Man Man's store. This store shoots my testosterone level up every time I go in there. Whether you need a tool for your car or a home project Harbor Freight is the spot. The prices here can not be beaten and if you do find a price that will beat theirs then be very careful of the quality of the product you are paying for.”
“Sky Works is amazing. Don’t waste your time dealing with Home Depot. I went their first and it was a complete dumpster fire. The woman at the desk basically begged me not to rent the skid steer they had because she didn't know how to rent it out. Sky Works was the opposite. The guys are complete professionals. They loaded me up in 5 minutes and taught me how to use the machine. It was cheaper than the Depot too. My dad flipped the skid steer over and they sent out a mechanic to fix it and they didnt give me a hard time or even charge me. Thank you guys, you made a seemingly impossible project get done.”
“I just happened upon Antique Hardware Supply in my quest to find some pretty knobs for my new bathroom cabinets The selection is amazing and beautiful! I can't wait to have them installed!”
“I went to Ace Hardware to buy a trailer mount and ball, but I accidentally bought the wrong size pin. When I came back to exchange it, they didn't have the size I needed. The cashier actually took the pin off his own trailer hitch and gave it to me, calling it even. That's the kind of customer service you rarely see anymore. We should pay more attention to and support local mom-and-pop stores like this”
“I really enjoyed shopping at this Ace Hardware in the location is so amazing. In the heart of West Dearborn I’m happy to know that I can find whatever tools I might need to get yardwork done or to do improvements on the house. I got a great price on Weedwhacker line, The store associates were also very kind and patient and I’m grateful for the shopping experience I had!”
“Alot of staff when I walked in. I think more then the bigger box stores. Found what I thought I needed, but had to return it later that day. Just wasn't going to work for me.
The return was hassle free.”
“Woodcraft is a great place to feed your woodworking hobby.Once in a while they do the SawStop demonstration, don't miss it. It's much louder than you can imagine.Don't miss the back room with all the different species of wood; it smells great.They might be the only TransTint due dealer on this side of town.Highly recommended.”
“Update review : 02-27-26
Had an issue with a echo set of lawn tools I just bought. Battery issue. Echo sent me to Wayne Lawn and Garden. They seamlessly took care of it and surprised me with efficiency and helpfulness.
I had to update the review and go five star here for the great help today. I am back in action doing hard work !
Old review:
Slight wait to get to the parts department.
Felt a tad awkward at first. That quickly diminished when I dealt with the parts guy. He quickly helped me find an odd ball chain saw blade.
The place all be it new looking outside. Has seen it's fair share of traffic inside. More lighting and some scrubbed fresh floors and the showroom would be a tad more inviting. Initial impression !
I think it was priced a tad higher then other places after I checked. But they had it. I was there and he helped me allot.
Thanks Wayne Lawn and Garden :)”
“Found exactly what I needed.
Prices were good, staff was helpful and actually the tools were above the rating I thought they might be.
Highly suggest. If you shop there ALOT they do offer a reward program.”
“I’ve been coming to this ACE for years and it’s always been my go‑to for paint and home projects. I had a rough experience at checkout last week and mentioned it in the survey. When I walked in today, Janine, the assistant manager, recognized me, came over, apologized sincerely, and handed me two coupons as a thank‑you for my patience. That level of accountability and customer care means a lot. They truly stand behind their service, and I’ll continue to be a loyal customer.”
“If what you need is a TOOL, this place beats Home Depot or Lowe's in terms of price and you don't have to navigate a big store. Like Ace in that regard, but more focused in terms of product selection.”
“I went to purchase a flex gasoline for my heater. They directed me to the ailse ;and explain to me and, reassure myself about the connection on each end of the gasoline which was very helpful.”
“Couple recent negative product experiences were handled exceptionally well by the customer service team at the Plymouth location.
One had to do with a missing custom mounting part for a medicine cabinet and the other a dented hot water heater tank.
In both cases I felt the team both offered and promptly employed reasonable/exceptional solutions.
Great job Home Depot Plymouth customer service.”
7:30AM - 4:30PM
30441 Plymouth Rd, Livonia
Hardware Stores
“The staff was knowledgeable and eager to help. Prices were more than fair even when compared to online. Check them out if you need welding supplies or commercial gas.”
“We rented a mud buggy to move concrete from a concrete truck in the front yard to where we were pouring a pad in the backyard. The buggy worked great and we received great service. Everyone was extremely friendly and they hitched and unhitched the trailer for me.”
“Kinda dated stock, but super helpful employees.
Lots of BBQ grilling and fireplace stuff.
They have many drawers of all the little nuts bolts and fittings a household needs; including Metric.
Some of the stock is a little shopworn, but that also means that some of it is USA made.
Staff is knowledgeable on many repairs.
Recommended”
“Definitely an old-school hardware store. If you wanna find anything you’re gonna have to ask me it’s a bit of a mess but the staff knows how to get things done and it’s gonna guide you in the right direction”
“The Spot you go when you need your tools repaired and done right. Highly Recommended! They are like family to me! They have everything you need to make your job easier! Buy with confidence! Check their website out today!”
“Friendly staff, very helpful! Even though they didn't have an ancient faucet part I was looking for, the gentleman suggested several places who mightbhavebit.”
“Absolutely phenomenal experience at this Home Depot location! The staff here is top-notch, and I couldn't have asked for better assistance. Special shoutout to their millwork specialist Nicolo Schultz, who went above and beyond to help me out. His kindness and expertise made my shopping trip a breeze. Highly recommend this store for all your home improvement needs!”
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“If you need go here and you'll have it
It deserves our visits
We as a community need to recognize how important this place is.
Its ours long before big box store's they have been there for us continue to shop here to preserve our heritage. This place is the best 👌 👍”