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“Love going here for all my postal service. It's clean and great lighting. The postal clerks are very cordial, friendly and helpful. Professional and knowledgeable. Appreciate them for taking care to getting everyone in and out at a reasonable amount of time. Good job ?”
“Are mail lady is so prompt and very kind. But she is taking a leave of absence because she is having hip surgery. The subs this past week messed up on some of our parcels. But inside the post office the front desk worker Rob is very good. I recommend the Lincoln Park Michigan Post office. A+++++”
“Patrice & Kim exemplified amazing customer service. Came into the store with 4 items that I needed to ship. They suggested different products than the ones I was intending to purchase. This resulted in more efficient shipping and even saved me a bit of money. Instead of sending multiple individual items to the same address, I was able to bundle some packages and send them faster and cheaper.
While I was in store, there were customers coming to send packages, purchase money orders, and even some with passport appointments. These ladies were extremely kind. They exercised patience when customers had different issues and took their time to explain the solution.
This visit made today’s errand much smoother. Thanks again, ladies! I will definitely use this post office again in the future.”
“SERNA is awesome! I had a passport appointment for my nephew and she made everything so simple. She talked to me with much respect and with calmness and explained everything in detail. The total for everything costed me close to $140. Should’ve tipped her honestly.”
“The people who work here are always very helpful and very pleasant. I enjoy that. There’s never a line here and they ALWAYS have the most insane selection of stamps including international/global, yearly collections, special character's, historical stuff. They seem to do some passport stuff here too. This is 100% my preferred post office as someone who goes to the post office a lot.”
“Amazing service. It's a shame there have to be crybabies who chose to rate down the business because customers decided they wouldn't wear masks. If you're so afraid of people not wearing masks you want to cry that's not the fault of the business. Keep up the good work anyways guys.”
“Asha Benson the clerk was extremely nice and provided excellent service at the window. She was friendly, patient, and made sure everything was handled quickly and correctly. It’s always good to be helped by someone who knows what they’re doing and treats customers with respect. Great experience — she definitely deserves recognition!”
“Simple and convenient when the other locations are closed I come here they're open later until 7 which is nice ✅ Prepare your packages at home then just come in and drop it off in the self service bin ?”
“This branch deserves to be the highest rated in the area. So smooth to get in and our. staff professional and courteous. No outrageous lines or trifling customers. Best kept postal secret in metro DET.”
“I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!”
“Had an appointment with USPS today for a passport! I was greeted by Ben and was greatly taken care of! Please have patience with these guys. They’re the reason our mail system is secured. Thanks again”
“The USPS customer service is wonderful especially Robert and his co workers they greet you very kindly. I recommend the post office highly because they are fast and knowledgeable.And they all treat you with respect and kindness.”
6AM - 12AM
16300 Fort Street Suite 2, Southgate
Post Offices
“Although there was a difficult client at the counter when I arrived, the worker was very pleasant and patient with them. I appreciated how kind the worker was and how efficient they were. It was quite a pleasant experience!”
“Mike Henderson was extremely helpful and pleasant. I can only imagine how stressful mail service facilities can be, but he took the time to help me track down a missing package.”
“I bring packages almost every day to send out with QR codes. They're always helpful. Occasionally I'd come in and there'd be a handwritten note taped to the window announcing they were all on 15 minute break. I wonder why they don't take their breaks separately.”
“Visited around 3 pm. The service was polite, professional, quick and prompt! My packages got to their destination exactly as the clerk predicted. I just wish that there was more parking.”
“I was missing some packages after our wind storm Friday. The lady behind took time to speak with my carrier and find out how many she delivered. They suggested I cast a wider net around my house and they were right! I appreciate them both taking the time and being kind enough to help me, as well as remind me to factor in the weather. Thank you so much!”
“I've been dropping packages off here for the last couple weeks on my way to work, and they are always as fast as they can be, and I feel like they care a lot about the customer's time being valuable. If there's ever a line, it's been someone coming in and not understanding how to do something, or just having a big order (so that's out of the post office's control on timing) but I can still feel the ladies working with a sense of urgency to get to the next guest. They're always matter-of-fact here and haven't treated me like I'm stupid (I don't know how shipping things works, or at least, I didn't at first - I'm better now), and have gotten my packages their printed labels and scanned in just as fast. They also tend to pay attention to the packages I send having custom writing on one side, and make sure to put the shipping label on the other side, so nothing is covered up :)
This location is very easy to get to as well, at the end of a dead end, so there's almost no traffic to worry about when coming or going except other post office errand folks. The parking lot is large, but the lobby is small. The double doors before entering make a VERY warm / humid entryway, so be warned if you are sensitive to that especially in the summer time; otherwise the building is set up like a normal post office inside! Both doors have push buttons to operate, and the interior doors are always propped open when I've gone, so this is a fairly accessible location I believe (though the entryway vestibule portion is very small and may pose a bit of maneuvering to get a powerchair through with the door swinging clearance).
Thank you, Oak Park USPS :)”
“I had a great experience today mailing a package at this location. They helped me avoid overpaying because I did not need priority mail, and they even gave me a candy cane! This site also delivers the packages to my home, and they corrected some issues quickly when I called in. Thank you!”
“Hey guys with negative reviews, this isn't a mailing facility, this is where the carriers go to sort and deliver your mail. It isn't meant for customers.”
“When I went into the Fox Creek post office (on Jefferson Avenue) i was actually greeted by two employees behind the counter. That's something I hadn't experienced at this station before. The employees were friendly, answered the questions I had, and provided me with the items I needed to ship a package. The customer service was excellent.”
“After being on call with 800 USPS with no help. Called at this branch today @ 11:10 am. Spoke to lady named Linda about redelivery issue. She was quick and professional and quickly setup redelivery today. Received package within hours today. Thank you!!!”
“I ordered some stuff from ipsy when I went to track it it said out for delivery on 1/13 but never received it track it for the second time on 1/14 it said it wad delivered at 6:35 look outside no package I'm so livid right now don't know what to do ?”
“Sharonda is an absolute gem!!! She made sure the item I left got back to me, even called the place I said I was going next to try to catch me! Now that's service!!! BTW I called a few times and it never went thru, just rang then busy signal. Thank you all workers for your service ~<3”
“The staff is courteous, and helpful! The carriers are polite also. This staff goes above & beyond when assisting customers. Too many people are in a rush, & impatient. After the clerks have waited on you they just about know why you’re there! You can’t say that about all customer service staff! Thank You!”
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“I had an issue that for some reason required me to visit a USPS office in-person. All other USPS location kept telling me I needed a supervisor but they were never available. After coming to this location Gregg helped me so much. He saw through my issue until the very end and gave me a lot of helpful advice!”