Firestone Complete Auto Care in Wixom, MI, has been helping neighbors since 1926, offering a wide range of services for all vehicle needs, from maintenance to tire sales and repairs. Customers appreciate the friendly and professional staff who provide exceptional service. One reviewer shared a positive experience of getting a flat tire fixed promptly while visiting from out of town, highlighting the team's efficiency and kindness. Another customer praised the knowledgeable staff for their honest assessment when a tire needed replacement due to a hole caused by a sharp rock. They appreciated the clear explanations and options provided, making the process informative and pleasant. The welcoming atmosphere at Firestone is noted, with many customers feeling comfortable and respected, particularly women who often face challenges in auto care settings. The staff, including manager Jim and John, are described as professional, courteous, and trustworthy, consistently doing only what is necessary at a reasonable price. Customers also value the honesty and transparency of the team, which keeps them returning. Overall, Firestone Complete Auto Care in Wixom is recognized for its reliable, affordable, and customer-focused service, making it a top choice for local residents.
Initially I had a really unpleasant experience. Joe the store manager reached out to me and turned my experience around. I really appreciated him and how he did his best to change my experience and I left very satisfied. Thank you again!
July 2026
Joe and his team are always helpful, going above and beyond to meet our needs! Super helpful, friendly, and quick!
July 2026
i came in with a tire needing replaced and it took under 1 hour from the time the store opened to the time i was back on the road
