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“Amazing service & super fast!
He fix to me 3 iPhone Cracked screen for my kids second day i received My kids was happy . phone works perfectly now. very kind, honest, and professional. Highly recommend!”
“Knowledgeable and done at a great price. Update: We installed the rockford fosgate system(Sub/4 speakers). Theyre still going strong, with the standalone sub, a amp isnt quite necesarry, and hindsight he saved me some money by doing it without. Always room to upgrade.”
“Of i could give it 100 stars i would, they bring the honesty, and thoughtfulness into an industry that would usually just uncharge the hell out of you. Steve a very amazing guy upgraded my s21 i got 2 weeks prior because it was faulty to a s23 for free”
“Nicole is amazing. She fixed my phone. It was going straight to voicemail. She set all of my settings back to the original ones she has amazing customer service Very friendly very helpful, If you ever need anything, please come and see her , If I could give her a 10, I would”
“I had an excellent experience with Lillian V at the Novi AT&T store. She was attentive, knowledgeable, and genuinely enjoyable to talk with throughout the entire process.
What impressed me most was her ability to multitask. She upgraded three phones at the same time and handled everything effortlessly and efficiently without missing a beat. She was patient, professional, and made sure all of our questions were answered while keeping the process moving smoothly.
Lillian's customer service was outstanding, and she turned what could have been a stressful experience into a pleasant one. If you're visiting the Novi AT&T store, I highly recommend asking for Lillian V!”
“I had an exceptional experience switching my phone carrier to Verizon and setting up a new line. My sales representatives, William and Josh, were highly knowledgeable and attentive. They assisted me in applying all applicable discounts and perks, ensuring my selection and even setting up my nursing discount before my departure. The entire process was seamless and satisfactory.”
“My experience at this store was very painless compared to normal visits to cellular stores . David was professional and courteous. The purchase of my new phone and data transfer was very quick. Thank you.”
“Staff are polite, knowledgeable, and they don't waste your time. After a frustrating experience at the Waterford location, these folks were a breath of fresh air.”
“Great service and fast turnaround. They quickly ordered the required parts and fixed my phone without delay. I was extremely worried about losing my data, but they had all the right tools and expertise to back everything up safely. The team made the whole process stress-free and got my phone working again much faster than I expected. Highly recommended!”
“Josh at the Novi store was AMAZING!!!!! I came in with a phone at 4% that wasn't charging AT ALL. I was so nervous and panicked because my phone is also my INSULIN PUMP and I was leaving for vacation the next day. He got my phone in a charging pad and then walked me through all my options. He was patient, knowledgeable, understanding and kind. This man absolutely deserves a raise fornhisncostomer care. I walked out with a new phone at a great price and I felt supported and cared for while I was freaking out about my phone/insulin pump situation. THANK YOU JOSH!!!!!”
“Ivin was exceptional! He found us the best promotion and actually lowered our bill a few dollars after purchasing a new phone with trade in and getting a galaxy watch for the tax.”
“I had such a wonderful experience working with Natalie at Verizon! She is truly exceptional at what she does. From the moment I walked in, she was friendly, welcoming, and incredibly helpful.
Natalie is extremely knowledgeable... she really knows her stuff. She was able to answer all of my questions clearly and confidently, and I felt completely taken care of throughout the entire process. What impressed me most was how calm and composed she remained, even while multitasking. While my information was uploading, she seamlessly assisted other customers without ever making me feel overlooked.
On top of being highly intelligent and efficient, Natalie is genuinely sweet and professional. She creates such a positive, stress-free experience. I absolutely love working with her and will continue to seek her out for any of my Verizon needs. She’s a true asset to the team!”
“It was a very pleasant experience. The guy who worked there Matt was very helpful, friendly, and professional. He was very patient and kind. So I can say that it was a very pleasant experience at that particular location…”
“Dennis at the Waterford store was outstanding
Despite having multiple customers he made sure I was dealt with in a polite but fast way. He also did everything in his power to make sure I had the best possible product on leaving the store
Would recommend ATT to anyone and is one of the reasons I have been with ATT for so long
Ps I also love the WiFi we have from ATT”
“Went to check on some information at my South LYON Verizon store today! The staff is extremely helpful and made me aware of something that would be adding something to my account but actually saving me money!”
“The guys were great. Colton waited on me and was extremely professional and patient. He was very knowledgeable about the products and didn’t oversell. He know what specials I was entitled to and made sure i was satisfied with my decisions. Definitely recommend.”
“Came in with an issue transferring my eSIM over to my new phone. Despite the unique issue that it presented, the young man working there alone today had my phone connected to service in a flash. On top of that he was understanding of my frustration, personable, and extremely efficient. Only stopped cleaning because I had entered as well. Easily the best experience I’ve had at a verizon store.”
“Gerald was very helpful getting me switched over to AT and T even with a very busy store he made sure to address each customer. For how busy the store was he did a great job handling the situation.”
“Thank you for helping my parents upgrade their phones, Joe! You went up and above! Thank you for making sure my Mom was able to keep all the pictures of her Grandkids. And, for helping with her apps. You were so kind, patient and made things very easy for us. We'll be back when we're ready for the next upgrade. Highly recommend this Metro PCS store.”
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“Thank you Franky I feel relieved ! The transition was amazing and the extras you offered. Needed a new phone and good prices on plans stop by see Franky what a nice helpful guy.”