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“Great service and fast turnaround. They quickly ordered the required parts and fixed my phone without delay. I was extremely worried about losing my data, but they had all the right tools and expertise to back everything up safely. The team made the whole process stress-free and got my phone working again much faster than I expected. Highly recommended!”
“It was a very pleasant experience. The guy who worked there Matt was very helpful, friendly, and professional. He was very patient and kind. So I can say that it was a very pleasant experience at that particular location…”
“Josh at the Novi store was AMAZING!!!!! I came in with a phone at 4% that wasn't charging AT ALL. I was so nervous and panicked because my phone is also my INSULIN PUMP and I was leaving for vacation the next day. He got my phone in a charging pad and then walked me through all my options. He was patient, knowledgeable, understanding and kind. This man absolutely deserves a raise fornhisncostomer care. I walked out with a new phone at a great price and I felt supported and cared for while I was freaking out about my phone/insulin pump situation. THANK YOU JOSH!!!!!”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“I had an excellent experience with Lillian V at the Novi AT&T store. She was attentive, knowledgeable, and genuinely enjoyable to talk with throughout the entire process.
What impressed me most was her ability to multitask. She upgraded three phones at the same time and handled everything effortlessly and efficiently without missing a beat. She was patient, professional, and made sure all of our questions were answered while keeping the process moving smoothly.
Lillian's customer service was outstanding, and she turned what could have been a stressful experience into a pleasant one. If you're visiting the Novi AT&T store, I highly recommend asking for Lillian V!”