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“Outstanding customer service today got a new iPhone 13 with screen protector and a case for way under retail this is definitely a store I'd recommend friendly and outstanding”
“I came to this store because my store was rude to me. I spoke to Andrew the store manager and he was wonderful. I didn't have to wait at all, he had so much knowledge and helped me get a new phone that I love. Service was absolutely wonderful. Will definitely come back here”
“Filiberto was excellent! I will not go to any other Boost retailer.
The service at the location is 5 STAR everytime.
Filiberto is very knowledgeable and very professional.
I will drive all the way across town to get service here.
Absolutely the best Boost technician ANYWHERE!
HANDS DOWN!!!”
“This AT&T store is the BEST in the Grand Rapids area! The customer service at this location was phenomenal! Josh was so helpful & I am so glad this is the location I ended up at.”
“Came into boost mobile to replace my phone & Alex provided the best customer service! Literally the best sales man! Thank you Alex for not only the service you provided, but for also being compassionate and understanding about my situation of loosing my other phone.. 5 starssss”
“Absolutely fantastic service.
I dropped my phone and broke the camera this morning. I only had a small window to get a phone after work. I had little to no expectations of actually getting a *phone*, let alone getting the entire experience I got.
Jackie and Maria sat and answered all my questions, even though it was nearing closing time on a Friday night. And before we were finished they had already called another local store (44th and Clyde Park) to have a case and charger set aside since they didn't have one in stock for the phone I chose, and didn't want me taking the risk of breaking another camera. Incredibly thoughtful.
I'll be changing this store to my "home store" and driving across town to come here from here on out.
Thank you! (And thank you to the lady at 44th and Clyde Park too!)”
“The owner is very helpful if you have problems with your phone you can bring them to him bring them to him and he can help you out solve your problems with your phone that you have you just help me out immensely I appreciate all the help that he has given me so give him a
chance”
“I had some misunderstandings with this store and I brought it to their attention, they were very quick in handling the situation and doing everything and anything to make sure I felt like the situation was resolved as fast as possible! I have to applauded their efforts customer service of that level is not something you experience very often these days!”
“Everyone is always polite and helpful. It's not easy to get into (unless you're coming off of 131), which actually keeps it kind of peaceful and secluded... At a busy intersection.”
“Just leaving a note for the awesome Assistant Manager, Alex. I came in today while they were clearly inundated with other guests. Alex greeted me happily upon arrival and let me know he’d help as soon as he could.
Despite the very clear handful he was dealing with, he checked on me twice while I waited and when he was able - he began the process of changing out my screen protector. I even noticed that he was able to assist his team with their questions while dealing with multiple guests himself. Great multitasker and seemed like a genuinely great person.
I’ll seek out this location just for the amazing customer service.”
“Just got the iPhone 13 the other day, Jenny helped me out and her service is amazing she worked with my price limit and I walked out of there satisfied and happy :)”
“I was treated very ethically and great courtesy showed by Christal as my device was effectively working and showing great results. Thanks Boost continue the great work.”
“Came in to replace my phone that broke, Claudia was working and helped me out big time, I was very very happy with her customer service, she had the same model of phone that I had and was looking for. 10 stars for her no doubt.”
“Adrian the store manager is a total G. Super helpful/knowledge/quick, educated me on some things I didn't know. I recommended this store over others in the area. Got new phone with free max for $117 out the door. Good camera and operating system ?”
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“Came in to the store to purchase accessories for my new Galaxy 10 Ultra and Ryan was the man and hooked me up with everything I needed. Everyone in the store was helpful and very pleasant to work with. Got in and out in no time! Would definitely recommend this store ?”