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“Doug is the nicest! This is the only post office I can say I've always received consistently great service at, and been going here for over a decade now. Never had any issues!”
“Betty's is still your neighborhood Hallmark store. Never change!!
Quick place to drop pre-paid post and or pay to mail post without the hassle and attitude from the Post Office.”
“The USPS at 1451 Lake Drive is by far the best postal office in my opinion! I’ve lived all over the country, so I’ve been to many different post offices over the course of my life. For the past three years, I’ve been using a PO Box with the Eastown USPS, and they have never disappointed me. The ladies working at this location are absolutely wonderful, thoughtful, kind and diligent! At this point, they know me by name and anticipate my needs before I even have to ask. The customer service is outstanding, and I honestly can’t say enough about how well they treat their patrons. Thank you so much Barb and Sarah, I genuinely adore you both, and I’m so grateful for the work that you do! I don’t get to stay long on any given trip to the post office since I’m always on my way to work when I stop in, but every time I get to interact with you, no matter how short, I feel truly happy! Thank you!”
“Wow! Great friendly service with a smile! To top it all off, the complimentary coffee and muffins were out of this world! I'd give this drop box ten stars if I could! I believe it may be the only one with interplanetary mail service nearby. Highly recommend visiting if you're in the neighborhood...”
“I absolutely love the Comstock Park Post Office. The staff here are genuinely friendly, helpful, and—this is big—not judgmental. You know how most post offices make you feel like you’re inconveniencing everyone by daring to mail a package? Not here. This place has that hometown feel where people still smile at you and don’t make you feel like you just asked them to carry your package to the moon.
Service is fast, the people are nice, and I’ve never once felt like I was in trouble just for standing in line. Honestly, I kinda look forward to going. (Which is weird. Who likes going to the post office?)
Keep doing what you’re doing, Comstock Park crew. You’re doing it right.”
“I had a great experience thanks to Kwynn. She was very nice, knowledgeable, and handled my needs with genuine kindness and professionalism. She greeted every customer with a smile and a friendly “How are you?” which really made the visit pleasant. Kwynn was truly a joy and made the post office experience smooth and positive. Excellent customer service!”
8:30AM - 5:30PM
1680 44th St SE, Grand Rapids
Post Offices
“Robin is such a lifesaver. I was mailing larger packages for the first time and was trying to use the self-service kiosk but had to go to her for a question when she told me I needed to ship them as a box instead. I would have had all of my packages returned if not for her. Now I know what to do for next time but this was by far the best experience I’ve had at the post office. Even though they were super busy she was still so patient with me and nice with everyone. She deserves a raise.”
“The self mailing station wasn’t printing labels so I had to get in the line and it had 3 more people in it after I left it to get in the self service line. Need more parking.”
1:30 - 4:30PM 10AM - 1PM
14614 State Street, Marne
Post Offices
“I've always enjoyed fantastic service at the Marne post office. The staff is personable, it's rarely super busy, and the one time it was, it was quickly acknowledged it would be a few minutes -- no problem!”
10AM - 4:30PM
120 Monroe Center Street Northwest, Grand Rapids
Post Offices
“Had to come here because no one working in the hotel knew what to do with a properly stamped and addressed postcard. Nice branch, friendly competent worker, clean, bright. They must be a little short on space because they have their pumpkins up front instead of hidden from public view in the back.”
8:30AM - 5:30PM
1765 3 Mile Rd NE, Grand Rapids
Post Offices
“Friendly service! all of the employees in the front are super nice and helpful. I often have my mail taken care of here. I appreciate it very much the help and servuce they provide on this location ?”
“The people of this USPS location saved our day! We had a passport application appointment at another USPS location (Kalamazoo), but they canceled our appointment without notice after we arrived. We came to this Byron Center location immediately after without an appointment. We knew it was a long shot, we explained our dilemma and asked if they could squeeze us in. And you know what? They did! They showed us grace and helped us with our applications! They could have said “No”, but they chose kindness and helpfulness! We are grateful to the folks who helped us today!”
8:30AM - 5PM
1625 Walker Avenue Northwest, Grand Rapids
Post Offices
“It's unusual to say that you enjoy going to the post office. This one is great. They have their act together in every respect. I have a P.O. Box, and each time I go in to pay my rental fee, I get red carpet treatment. The place is clean and organized. If you happen to get stuck in line for some reason, even those tend to move quickly. It's always been a good experience for me.”
“I think a lot of reviews only get written when something goes wrong, so I wanted to leave one when things have consistently gone right.
I’ve used this post office many times over the years and have never had any issues. The staff has always been professional, responsive, and willing to help whenever I’ve needed assistance. Whether I’m mailing something simple or have questions about shipping options, they’ve been patient and knowledgeable.
It’s easy to take reliable service for granted, but this location has earned my appreciation. Thank you to the team for providing dependable service and making each visit a positive experience.”
9:30AM - 7PM
3665 28th St SE #6f, Grand Rapids
Post Offices
“Staff is always so friendly and patient. Customers seem to come in with all types of questions and the workers take their time to go through everything! I am there weekly because of my home business.”
“I think a lot of people have a misunderstanding of what this place is. It's a distribution center, NOT a post office. They don't sell stamps, and they don't weigh packages. But you CAN drop off pre-labeled packages or pick up things that are held for you. They're pretty nice, and doing a good job.”
“Erica and Lynda are excellent communicators and are super sweet! I ask them to hold my parcel with an old address of mine on there. One of those orders when you have your old address attached to it and you push it through without a second thought. This post office came in clutch. You just need to bring in your tracking number, and the address itll be going to. Then just pickup 😄 thank you!”
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“It was my first time ever visiting this location. It was very busy shortly after I arrived, so there was a little bit of a wait. Plan time aside if you have to make a trip here. The clerk with the really cool glasses was one of the KINDEST humans I have interacted with at a mailing facility. The next time I need to mailing something, I will definitely be returning to this location.”