“I was sold a 18' pool with deluxe package. The filter was a Sequel I, you think that would have been upgraded when purchasing the deluxe package. I have had hoses pop off the equipment about 6 times now, 5 of them were at the heater. I even tried to replace the rubber flexible couplers. After a few weeks I found the problem. The kid used reducers on every hookup. They ran 1.5" flex pipe to 1.5 to 1.25 couplers. When I removed the one at the heater, I found a PVC reducer going down to 1". When I called the store and told them this might be the problem, I assumed someone would come out and fix it. No one called or came out to fix it. I ended up removing the reducer and plumbed in a 1.5" connector, Everything has been fine since.The people in the store are great, but the pool package is way to high for what you get.”
“Suzi at the Fridley store was absolutely amazing. I walked in with a budget and I told her what it was and I can’t imagine she made very much off of if anything. Even with that she spent over an hour with me calling different stores trying to get me the best bed I could fit in my budget. She had mentioned I believe she started in October and I can’t believe how much knowledge she knew about the whole store and all the pieces in it. I was there with my mom who was possibly looking for a couch and my mom never has a shortage of questions. Lol. Suzi answered them all like she was reading from a script, only she had it memorized. Another amazing thing I noticed between selling me the bed and looking all over the state and calling different stores she was basically making sales for other employees over her ear piece(walkie talkie) not only was my mom and myself asking her all these questions she was answering questions for other employees. The stuff she knew off hand was incredible. I swear she must study this stuff at night. I honestly think some of these employees that sold big items and got credit for it owe Suzi at the very least the best thank you you could think of, at the most part of the commission. Suzi basically made the sale for them by just answering everything the other employees didn’t know. She did all this without making me feel like she took any focus off me or my needs. If you go to the furniture Mart in Fridley/Northtown ask for Suzi she is incredibly knowledgeable, won’t try to take advantage of you and is so kind. She will go the extra 1,2 or 3 miles for you. I wish she was my sales person for any time I by anything. Remember ask for Suzi she is the Best!!”
“We had the pleasure of working with Sarah today- she was so sweet, knowledgable, helpful and kind! I was nervous to buy our first new large piece of furniture and she made it so easy. Will be back here again!”
“Fantastic experience. Great quality furniture with no pressure. Sales person Nichole was wonderful, knew what she was talking about. Can't wait until I need more furniture. Borofka's will be my first, and probably, only stop!”
“Very clean & organized....makes for a pleasant shopping experience. Employees are very friendly & helpful, especially in the grocery dept. The only issue i've ever had is sometimes they are out of certain grocery items.”
“Love this place for Halloween decor! Standard home decor is fine too. Prices can be fairly high for items that are seasonal use, but truthfully the quality has been pretty high in my own experience.”
“Everything in my original review still rings true. I also wanted to add two experiences I've had since then:1. The dressing rooms are still closed. I was shopping for a specific event, so I purchased multiples items in multiple sizes to try on at home. Nothing ended up working. I definitely am annoyed about the lack of fitting rooms! However, I had a five star experience when I went to return the items! Returns are inherently a dreaded errand and can feel embarrassing!! But there was no line at the customer service area and the sweet employee who did my returns was very understand and friendly! She understood the struggle of clothes shopping lol. The encounter really made my day.2. I was shopping for a specific hair product. The target app said the product was in stock. When I got to the store, it wasn't on the shelf! Frustrated, I started looking to see if other targets nearby have the item in stock or if I could find a substitute. I was in the aisle a while and eventually an employee came up to me and asked if I needed help! I mentioned what I was looking for and also asked if the app is pretty inaccurate. She said it depends, checked to see when the shipment came in and said it was likely not in stock, but she still went to the back to check for me!! I didn't even ask her to check!Both of these experiences highlight great customer service and awesome employees! And yes, I did mention these in the target surveys lol. I usually don't do them but I hope these women are recognized for going the extra mile.{22}”
“I just want to shout out Richard the cashier- over the years I have worked many service and retail jobs and it’s really easy to get stuck in the work flow and give everyone an average experience. Richard went above and beyond and was conversational and funny while checking out my friend and i’s items. You can tell he genuinely enjoyed being there in that moment. Thanks!”
“This store was very laid back. We walked in and were greeted right away. We told them what we were looking for and our price range. We found not only 1 but 2 beds. The financing option is wonderful. It's 0% intrest. I also got a 10 year warranty and 3% cash back on my purchase. My son loves his bed so much he said he didnt want to wake up for work. We'll definitely buy from this store again.”