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“5 Stars
Drew at the Blaine T-Mobile is absolutely amazing. He is hands down the most knowledgeable and helpful rep we’ve ever worked with. He gave us the whole rundown on our new watch, fixed a tricky issue with our account, and made sure we had everything we needed before we walked out the door. Best service we’ve ever had—if you go here, ask for Drew!”
“OK, I want to put in a oh yeah it’s I want to put in a three names at the five star rating for these three people Lexi Hannah and Brent did a terrific job and helping me my conversion to the back to the iPhone. They’re excellent employees and I appreciate all the help. Thank you.”
“McGill was a top-notch sales and customer service employee knows what he’s doing experience coming from a guy that spent many years in the cell phone industry. Thank you for a great few minutes researching and putting our heads together for the best next step”
“All of the associates were amazingly nice, especially Sophia. Sophia was such a sweetheart during my first phone purchase!! She even took the time to address my Apple watch, which wasn’t connected to cellular data despite paying for it. Overall, an amazing experience!!”
“I recently visited the Xfinity store in Pheasant Ridge to return an old modem after upgrading my service, and once again, I had a very positive experience.
The store was impeccably clean and well organized. I arrived during the peak lunch hour, so it was understandably busy, but the staff kept everything moving efficiently. Even with several customers waiting, the service was quick, organized, and professional. Every employee I interacted with was extremely polite, and it was clear that the entire team was actively working to help customers rather than allowing the line to stall.
One suggestion that may make the experience even smoother would be to create a designated “fast service” line for simple equipment returns. I noticed that at least three of us were holding the same type of old modem, and those transactions appeared to require only a quick scan and confirmation. A separate line for those simple returns could help both the customers and the staff during especially busy times.
That being said, my return was still handled very quickly, and I left impressed with the level of service. This has become my go-to Xfinity location because it has consistently provided the best service, the cleanest environment, and the most courteous staff. I would absolutely recommend the Pheasant Ridge store.”
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“On 3/5 At Around 2:00PM I went to the Verizon in Blaine. Was greeted by a team member by the name of Sophia, she was very friendly and helpful. She helped me get a new phone and walked me through the process. She also helped me cancel some other phone lines I had on my plan as well. Very friendly environment and would definitely recommend coming here again in the future!”