Came in today to repair my laptop - both Cam + Eric went above and beyond in my experience as a customer! They each took the time to listen to my many questions and answer with patience, kindness, and expertise. Their knowledge and guidance were greatly appreciated throughout this process. Thank you both!
November 2023
Made an appointment that fit my busy schedule. Showed up, joined the queue, sat and waited only for a worker to come over and tell me they can’t help me. The Genius Bar wasn’t in and I’d have to come back at a later date. I drove all the way here for this and I need my laptop to be reliable.
October 2023
Best experience I’ve had so far with Apple in person services! Thomas H. attended us immediately and explained all the options we had with turning in our device. He was very friendly and helped us understand our process/options. I would definitely come here again thanks to his stellar service ? Great asset to your team!