Cell Phone Stores in Bloomington, MN

“I went into the T-Mobile store at the Mall of America today not really planning to buy anything, but I walked out with a brand new Apple Watch Ultra 3 and the biggest smile on my face. That’s all thanks to one brilliant new employee who completely blew me away.
From the moment I walked in, Jasmyn greeted me with genuine energy and zero pressure. She took the time to understand exactly what I was looking for, answered every single question I had about the Apple Watch Ultra 3 (and I had a lot), and explained the features, trade-in options, and plan details in a way that actually made sense – no tech jargon overload.
What really stood out was how knowledgeable and passionate she was. You could tell Jasmyn wasn’t just reading from a script; that she truly loves the products and wants customers to get the perfect fit. Jasmyn walked me through everything step-by-step, made the whole process incredibly smooth and fast, and even found a way to maximize my deal without any nonsense.
I’ve been to plenty of carrier stores over the years, and this was hands-down the best customer service experience I’ve ever had. This woman is a rockstar – smart, friendly, patient, and clearly going places. Mall of America T-Mobile is lucky to have her!
If you’re thinking about upgrading your watch, phone, or anything else, do yourself a favor and ask for this Jasmyn. You won’t regret it.
Thank you again – you made my day!”

“Exceptional Team- Excellent Service

It's Saturday morning and right after the store opens my mom, my sister, my wife, and myself (4 people) all show up looking to trade in phones.

José and Quan- two employees were our knights in T-Mobile uniforms. They both took us through the entire process of answering questions about plans and prices, selecting phones, swapping sims, and setting up the new phones which in my case took much longer over the course of 2-3 hours without stopping once or complaining.

Their energies were positive, relaxed, and friendly. They were helpful and polite, allowing everyone to take a deep breath and enjoy the morning despite the tedium of digital documents and such.

The ambient music, store lighting, and smooth workflow José and Quan had were just right for us as customers.

It felt like no matter what we threw at them, they could take it in stride. José especially was so nice I actually wanted to become his friend. That's pretty rare, even for an outgoing person such as myself.

Stop by and enjoy a good group of people at this T-Mobile.

Cheers!”

“My phone storage was full and I was looking to start fresh. One of their sales reps Tae was able to help me upgrade my phone, decrease my phone bill, and add perks on top of it. I now have 2 phone lines for the next 3 years, free Netflix and HBO for a year, and I am paying $30 less per month compared to what I was paying. Highly recommend going to Tae for any of your Verizon services.”

“An elder and a younger employee both helped to explain the major issues with my laptop ? and how to update to a better model!! Our support was wise and getting ready to start at the UMN- so he deserves a job raise! ? (I already put my nephews on my screen?)”

“That great customer service and the employees were very compelling and this GameStop is one of the best in Minnesota. I’ll say like top five it was just so peak. ????❤️”

“I want to give a special shout out to Madi. She helped me upgrade my wife's old Samsung phone and was very helpful in the process. She was very friendly and has great customer service. She is also very knowledgeable on all the phones she showed us. I will definitely be reccomending this location to friends and family!”

“This is an in store T-Mobile kiosk near the front of the store. Not able to notice this easily on Google maps but it is inside.

Good location to start a plan or do things in person with your account. This location does NOT have a large inventory or any home Internet devices. Go to an actual T-Mobile store for those.

Great location for basic things or getting a new plan. Very friendly staff when I asked them questions. Good experience overall but 1 star off because there was no way to know this was not a fully stocked location and could confuse people.”