Build-A-Bear Workshop offers a unique and magical experience where customers can create their own unique plush toy. The process involves picking a furry friend, filling it, and adding personal touches like outfits, sounds, and scents. A custom voice message can be recorded for an extra special touch. The staff is consistently described as friendly, helpful, knowledgeable, incredible, kind, pleasant, and engaged, making the experience enjoyable and painless. They show positive love and energy, ensuring everyone feels very included. The location has a great selection of bears and clothing. It feels more like an experience than a visit to a retail store, providing something that cannot be found online. It is recommended to be aware that it can be a pricey trip, with a reasonable cost for the quality purchase and experience, suggesting being prepared to spend over $50-70 per bear for the full experience vibe. Visiting during off-peak hours is advised for a less rushed time without sensory overload, allowing for a more thoughtful creation. The workshop is also a place to host a PAWsome party for events like a birthday, offering hands-on fun, a customized furry friend, a Special Heart ceremony, and games. The overall experience is awesome, enjoyable, and well worth it, creating a memory that will never be forgotten for both children and adults.
We stopped by Build A Bear to get my daughter’s birthday bear. We had so much fun and loved talking to the employee who helped us stuff the bear! We added on the Mall of America shirt to commemorate our trip. It was a great way to celebrate her birthday and create a keepsake.
April 2026
Ellie helped stuffed our Usahana and made the experience so much better
March 2026
Needed a repair for my daughter’s bear (Violet) that was starting to split a seem just under 6 months of extremely gentle treatment. Repair was fast and free and the staff was super courteous despite their main store being under construction.
