Car Glass Repair in Bloomington, MN

“Adam and team went above and beyond repairing my vehicle! I had taken my car to Gerber Golden Valley about two weeks ago to do an out of pocket repair on a small plastic trim piece on the interior of my car, something that just needed to be removed and replaced.

Unfortunately, after going to get the vehicle there had been noticeable damage down to the primer on the interior paint. There were dents as well done by tools on the top of the door frame. I gave them two attempts to repair the car, however the paint job was botched and uneven. Eventually I picked the car up and was at a loss.

I contacted the Gerber corporate team and spoke with a few people who put me in touch with Adam. I wanted someone who would take my car and make it look 100% how I brought it originally and treat it like their own car. Adam is the type of guy you need in a significantly higher position than where he currently is, he's severely under utilized and his level of customer service warrants a title and pay raise. He totally 180'd the previous experience I had and restored faith in this company.

He arranged a loaner and paid the daily cost for me right away. We had a slight issue where enterprise had not heard from them to cover an additional day, however I called the front desk and within one minute she had resolved this. Additionally, Adam replaced components that were damaged from buffing and even took out scratches on the vehicle the other location did not even do out of his generosity. The detailer mentioned they spent several hours cleaning the vehicle, which is a huge kudos to them as well. The entire team was fantastic. Adam communicated with me every step of the way, even bringing his team in on the weekend to make this right.

I hope corporate, and all future customers, see this review and know they can put 150% confidence in Adam and his entire team. Everyone here should be recognized for their phenomenal customer service, quality work, and genuine kindness. I know this was frustrating to many of them for the late hours and long weekends, but please know I will value it more than you can realize.

Truly, thank you Adam and team! I hope you all get some serious recognition for your wonderful work here.”

“I brought my vehicle in one year after it was repaired following a collision, right before the warranty for the repair services expired. Jeff and Dave were great - they got my car in right away and explained exactly what was wrong and what they did to fix it. There were issues with the length of time I waited and they happily honored the warranty. Great experience and I’d definitely recommend them and use them again.”

“Mark was very professional with helping me replace my windshield, scheduled it for the very next day for a time window that suits me, he was very prompt and kind.
Thanks guys for the help!!”

“Updated from my previous review notes- I just got home from picking up my vehicle and I am very impressed after looking over the updates and work that was completed this week. I dropped my vehicle off Monday morning and the entire process felt smooth and easy. Communication was clear and each step was detailed and explained well. I want to shout out Eric for being very professional and giving superb service. He shows pride in his work and goes above and beyond in everything he does.

Truthfully, I brought my vehicle in weeks prior and had a rough experience with communication and insurance issues that were quite frustrating. I understood they wanted to make things right and they absolutely did. I would highly recommend the services provided from this location. I appreciate their pride in their work and their desire to make things right. I love my new vehicle and they did a great job making sure it looks as good as new. Thank you for the outstanding service!”

“Very professional and great communication throughout the process. Amanda was great to work with and guided me through the entire process. The work done on the car was terrific. Highly recommend LaMettry’s.”

“I had a great experience with Caliber Collision thanks to Kendra! She did an excellent job communicating with me from start to finish throughout the entire repair process. After I brought my car home, I noticed an issue, and she didn’t hesitate to help me right away. Her professionalism, responsiveness, and customer service were truly appreciated. I 100% recommend working with her if you want someone who genuinely cares and keeps you informed every step of the way!”

“Great work repairing my “deer-inflected” BMW iX. They were efficient and as quick as they could be (what with BMW OEM parts being stalled a couple of times). Dave & his crew were pleasant to work with and communicated regularly on the status of my auto body repair.”