“Exceptional Team- Excellent Service
It's Saturday morning and right after the store opens my mom, my sister, my wife, and myself (4 people) all show up looking to trade in phones.
José and Quan- two employees were our knights in T-Mobile uniforms. They both took us through the entire process of answering questions about plans and prices, selecting phones, swapping sims, and setting up the new phones which in my case took much longer over the course of 2-3 hours without stopping once or complaining.
Their energies were positive, relaxed, and friendly. They were helpful and polite, allowing everyone to take a deep breath and enjoy the morning despite the tedium of digital documents and such.
The ambient music, store lighting, and smooth workflow José and Quan had were just right for us as customers.
It felt like no matter what we threw at them, they could take it in stride. José especially was so nice I actually wanted to become his friend. That's pretty rare, even for an outgoing person such as myself.
Stop by and enjoy a good group of people at this T-Mobile.
Cheers!”
“My phone storage was full and I was looking to start fresh. One of their sales reps Tae was able to help me upgrade my phone, decrease my phone bill, and add perks on top of it. I now have 2 phone lines for the next 3 years, free Netflix and HBO for a year, and I am paying $30 less per month compared to what I was paying. Highly recommend going to Tae for any of your Verizon services.”
“Alina was an amazing person there, I had amazing service and just the willingness to help me out was very appreciated. This t mobile was best, as many of the employees especially Alina guided me through the process easily. This place is the best and thank you for an unforgettable service.”