“The Employee (gentlemen) David was nice and polite. He came out right away and greeted me. He was also kind enough to explain the differences in shipping standards, compared to FedEx. This was very insightful.”
“BEST UPS STORE around! Exceptional service from every employee. They are courteous, efficient, knowledgeable, and actually appear to enjoy and take seriously their job. Chris, the owner of the store, goes beyond expectations to help his customers which I experienced the other day. He sincerely cares. It is rare to find this customer service anywhere. Thanks, UPS St. Louis Park.!”
“I really like this UPS store in Burnsville. It's busy but they have a lot of employees and the like always moves fast. I have to ship things from time to time and I use Pirate Ship to print my own label to save time. They are always helpful and check my packages in for me. Plus it's convenient right off 42. The only downside is the parking lot is small and busy so you have to be careful or you will be run into. For what ever reason, some people drive like maniacs. But the store is great.”
“As an elderly lady,it was very confusing to t
Return my pkg.Two wonderful prople in store 1715 at 5021 Vernon were soo helpful to me..their names were Taylor and Chris!
I thank them alot.
Karen Daly
Edina,mn”
“I’m giving the Manager 4 stars. She was polite and had to intervene because Derrick refused to enter the correct address. She corrected everything and made sure my package is going where it should be. Derrick had an attitude and he refused to listen or correct the address again when I called. He was more concerned that he was off work in a few minutes than he was with fixing his”mistake,” Stating ,”it’s too late your package was already picked up!” Meaning your package is going to the wrong address, it’s your fault ,and that’s ok because we close in two minutes. Their entire business is mailing packages. He couldn’t care less if my package arrived at the correct address. Which is his job. That level of disregard and incompetence is not ok when you’re already overpaying to mail a package. If you don’t want to your job then go work somewhere else. I told him the correct zip code multiple times and he still got it wrong. He not only got it wrong he refused to fix it arguing that the computer is changing the city. When he was putting in the wrong zip code. He made the process unpleasant because he was disrespectful and unprofessional! People with that type of disrespectful argumentative attitude have no business dealing with anyones customers! I refuse to return to that store. Mailing a package should never be that aggravating!”
“This particular ups store is amazing. I had an order that had 3 separate boxes and needed to be shipped in one big box but they knew away around it and helped me save another trip by doing the shipment separately and the gentleman I wish I knew his name but he had patience and helped get it done correctly. Amazing thank you”
“the people that work here are genuinely helpful, i came in once with a super confusing verizon return and didn't have the paperwork i was supposed to have and the person working that day found a workaround within 5 minutes. i also just went in to get a passport photo taken and after they told me they didn't do digital copies the guy offered to just take the picture on my phone free of charge (should've gotten your name, i appreciate you!)”
“Customer service at this store is alive and well! Jamison was diligent in assisting with an extremely difficult and lengthy claims process. He had excellent follow up and communication and thanks to his hard work our claim was accurately presented and subsequently paid. We are very grateful for the support. Based on our experience we highly recommend this store and specifically, Jamison. Thank you!!!”
“The employees at this UPS Store are outstanding in their service and assistance. They always take care of my requested services quickly and efficiently. I find this to be the case every time I go to this UPS Store as the service is generally excellent.”
“Brad was very helpful and I appreciated the one on one customer service.. A small family owned business and I felt that when I walked in the door with the genuineness.”
2:30 - 5PM 9:30AM - 1PM
2309 Como Ave, St Paul
Mailbox Centers
“I came in today and Bruce was knowledgeable and kind in informing me about the different mailer envelopes and labels. I moved to the neighborhood recently so I am excited to see him more often!”
8:30AM - 6:30PM
7455 France Ave S, Edina
Mailbox Centers
“I want to ensure great employees are recognized & hopefully rewarded. Too many people are only motivated by revenge or a bad experience; NOT the case here- These guys are always so helpful and positive. A pleasure to use the store because of the staff!”
8:30AM - 7PM
3432 Denmark Ave, Eagan
Mailbox Centers
“Exceptional Service at The UPS Store!
I had an outstanding experience at The UPS Store during my recent visit. From the moment I walked in, I was greeted with a warm welcome and a friendly smile. The staff was incredibly professional, knowledgeable, and eager to assist. They handled my request with efficiency and care, making sure everything was done correctly and quickly.
The store itself was clean, well-organized, and had a great layout, making it easy to find what I needed. I was especially impressed by how the employees went above and beyond to ensure customer satisfaction. They took the time to explain my shipping options, helped me choose the best one for my needs, and even provided useful tips to save money and time.
It’s rare to find such a high level of customer service these days, and this store truly stands out. I will absolutely be recommending this location to my friends and colleagues, and I look forward to coming back. Thank you, The UPS Store team, for a seamless and pleasant experience!”
“I received excellent customer service at this UPS store. My associate went above and beyond to help me with my fingerprinting needs. She was knowledgeable, friendly and kind.”
8:30AM - 7PM
3109 W 50th St, Minneapolis
Mailbox Centers
“I was helped by Amir and Bisham, both of whom went above and beyond to assist me. They were incredibly patient and helpful even when I had to email the labels a few times to get them to go through properly. They both made my day!!!”
“The gentleman who helped us (his name was Jeff) was amazing! He came out to look at how much we had for shredding in boxes in the car. Then Jeff helped us bring it all in. He was so polite, with his arms full he still held the door open for ME! They could do 70 pounds of shredding and were so helpful in getting it all done for us.”
“This place is always busy but Ashti took the time and answered all our questions when it came to getting a PO Box. She had to check with her manager about a coupon and even he got back to her right away. Excellent service!!”
“I have been getting my print work from this local company for years. They are amazing! Today I just picked up another order and realized I have never sent in a review to say this!! Thank you for always accommodating our requests and all of the custom orders we have. Today the order was just BEAUTIFUL! We ordered some vinyl signs, posters and a large poster that needed to be altered and they did it all better than perfect!Thank you for your attention to detail always! I am thrilled with the order today (and always)!”