The UPS Store #5396 in Minneapolis is a locally owned and operated business inside City Center on the Skyway Level. It offers expert packing, shipping, printing, document finishing, a mailbox service, notary, shredding, and faxing. Reviews consistently highlight amazing, superb, and helpful staff who are extremely friendly, courteous, professional, patient, and knowledgeable. Customers report great customer service that makes shipping a breeze, with staff expertly handling complex situations and explaining services and prices clearly. The store is noted for being incredibly useful, especially for new or overwhelmed customers needing to ship many items.
Extremely helpful and great customer service. Helped with both printing and shipping and made life much easier on all counts.
March 2026
Great customer service and skills. Will be back for more printing and shipping!
January 2026
These guys are the best. They gave me the nickname “big bags” since I bring in so many big bags of things to ship. A father son team who are always a delight to catch up with! Big fan
