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“I don't want to disparage the reviews of others, I have banked at this branch for many years and my experience is positive. I have not noticed the hours being incorrect, they have been open when I stop in but the covid-19 issues may be a challenge to keep up with. Although only the drive up has been open I still find the service by the staff to be friendly and efficient. I have even redeemed series EE bonds at the drive up without issue. Maybe it's luck but I don't think so. Big banks have policies that can be rigid and unreasonable at times but the staff here have always tried hard to help me and I appreciate the service. Thank you”
“I was almost ready to open an account with another bank until I was referred to Americana. The service has been exceptional — I’m treated as if I’m their only client. I highly recommend them to anyone looking for a new bank.”
“Moobina (not sure if I spell it right) is super helpful and professional. Way beyond my expectations as more bankers are now reducing staff in the beaches and hire not-so-professional bankers. Very smooth and professional experience.”
9AM - 1PM
7905 Great Plains Blvd, Chanhassen
Banks
“Cecily provided me with superior customer service. I obtained a car loan to buyout my lease. I was quite a nervous nelly about ensuring the transfers were setup correctly. She always responded to my emails timely and reassured me. Thank you, Cecily, for your excellence!”
“I really like this Wells Fargo location. I am amazed at how well treated I am when I go in there. They really understand customer service. I have been a Wells Fargo customer since 2005. For contrast I had visited another bank (RBCU) and had a pretty terrible experience, enough to make me want to write a review as soon as I got home. But I really think the people at the Chanhassen Wells Fargo go out of their way to treat customers well and this should be recognized, because it is not like this everywhere. Reading the other reviews for this location was kind of funny. In my experience, I have nothing but good things to say about my visits to this bank.”
“I stopped in here yesterday to make a deposit and the young man who waited on me was very courteous and professional. It was a very easy transaction. I'm surprised at the negative reviews, because I always have a good experience here.”
“While my experiences with other branches are limited, I only have very good things to say about everyone in that branch. Whenever they have time, they give me the feeling that I am their most important customer. Top notch, Numero uno.”
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“This location is Old National Bank’s competitors’ worst nightmare! It’s a fortress, a bulwark-never-failing, filled to the brim with superior banking knowledge and employees. Rudy and Kara are super duper! Jim Ryan needs to give these guys a raise!”