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“Lexi is the best sales rep ever! She is so efficient and good at what she does while still being able to maintain the validation of each customer. Truly have not seen someone as great as her in the work industry before :) will 100% be going to her in the future!”
“What a fabulous place!!! I had been to 2 cellphone stores and was told I probably need a new phone. I went to this repair shop and the gentleman at the counter told me the cost of replacing the part I need but said let me see if I can just clean it out first. He went to the back and within 30 seconds, he was back with my phone. The issue was totally fixed!! I was so impressed. I highly recommend this spot!!! Thank you. Thank you.”
“Leila did an excellent job I want to a couple other places they said nothing could be done to retrieve my data it took her 3 minutes from the time I said hello this is my problem to she was transferring all my data to my new phone this is the only place I will ever go for electronic repairs 500 Stars wouldn't even be enough”
“I have visited there twice and each time Malcom has been extremely friendly and helpful! He's very knowledgeable and easily solved any of the issues that I had. Brayan also helped me during my initial visit and couldn't have been nicer and more helpful. Thanks again to both of you!”
“Great service! Very helpful with an account change and knowledgeable about the difference between a couple of different headphones i was looking at!
I would recommend this location!”
“Ryan was very personable. He was very knowledgeable about our new devices, screen, protectors, and case cases.
He had great recommendations and my husband and I are both super satisfied with our services from Ryan and our new 17 Pro Max iPhones
We will make this our primary store because of how great the service was thank you for the great customer service and experience and making getting the new phones a smooth and easy process. We appreciate how efficiently and quickly he worked with us yesterday 10 out of 10 recommend this location and specifically Ryan the employee at Eden Prairie location. Thank you again.”
“Quinn, Bennett, and Rico were all highly competent regarding product knowledge. They provided outstanding customer service to myself and everyone else that was in during my time there.
Usually this is a dreaded weekend chore but everyone had a ton of fun and everybody was conversing with one another. This is the only Verizon store I will go to from now on. Well done, fellas.”
“I worked with Dimitri today to solve many complicated changes and issue that I had. He had all the knowledge and information and did a great job working with me patiently to get everything in order and resolved.
Thank you Dimitri for your help!!
Diana Denhardt”
9AM - 7PM
23510 MN-7, Excelsior
Mobile Phones
“GREAT service from this Verizon shop. I worked with Cameron and he was excellent. Traded in my very old phone and the process was easy and I'm very happy with my new phone AND the changes I made to our monthly plan. I highly recommend this location.”
“Changed to At&t for my cell phone and internet. The gentlemen that helped were very knowledgeable and informed on my needs. Overall it was a good experience! Thank-you At&t”
“Yusuf helped me get a new phone today after completely damaging mine last night. He was very knowledgeable and helpful getting everything switched over and making sure my phone and account were to my liking. He has great customer service skills and you can tell he really knows all aspects of his job!
Dylan was also there and was extremely friendly and helpful.
We usually go to another Verizon store, but were very happy we chose to go to Shakopee today!”
“I am a long time Boost customer and had just ordered a new phone online that refused to activate. I brought the phone to this location and the service rep was fantastic. He got me dialed in to the Boost activation department and talked them through what needed to happen, since apparently my account is special and needs a physical SIM card, not the eSIM they were trying to activate. It might have taken days to straighten out if he hadn't recognized the problem and taken steps to get it fixed. I may be skeptical about Boost overall after this experience, but this location knows their business and would definitely come here again for help.”
“This was my first time here.
BY FAR THE BEST T-MOBILE STORE I HAVE EVER BEEN TO EVER..!!!
Jacob was well trained and knew everything that needed to happen to get me where I needed to be.
Highly recommend his performance.
I've been to other locations for T-Mobile and have had issues in the past, because people didn't know what they were doing.
I CAME TO THIS PLACE, AND THEY ABSOLUTELY KNEW WHAT THEY WERE DOING.
WELL TRAINED AND PROFESSIONAL, AND WE'LL MAKE SURE YOU GET WHERE YOU NEED TO BE WITH WHAT YOU NEED.
HIGHLY RECOMMEND YOU COME HERE, IF YOU WANT TO LOOK INTO T-MOBILE..!!!”
“I went into the store so frustrated that I couldn't get my number to port over from my previous network provider. I was immediately helped and probably in less than five minutes I was good to go. Friendly and knowledgeable! Helped my day immensely!”
“Michelle at the T-Mobile Chaska MN location provided Awesome customer service in setting up our new phones, and helping with a chat text issue. We are extremely appreciated of her service and knowledge of the various phone types.
Thank you Michelle!!”
“First tme in this Super Target I've been to other Super targets. This one was very nice. The employees were very helpful!Lovely selection.Great value on everything!”
“I just went in to t mobile in Shakopee for a little help to answer questions about my phone. Right away two guys jumped on and helped me with my problems. They fixed my issues, were very friendly. Instead of being stressful, it was a joy being in there.”
“Not sure if he works on the personal side, but Kyle Zitek was outstanding in helping set up and restructure the business account for the company I work for.
I walked into the Minnetonka store fully intending to terminate the account due to how unhappy we were with our current costs based on the services offered. After spending about an hour talking through our concerns, Kyle quickly understood our needs and completely reworked our plan.
He consolidated multiple phones, lines, international plans, watches, and tablets into a package that actually made sense for our business and delivered real value—without sacrificing service.
Kyle is easy to talk to, clearly knows the ins and outs of Verizon’s plans, promotions, and bundling options, and, most importantly, knows how to apply that knowledge to solve real problems.
It was refreshing to work with someone who truly knows their craft. Highly recommend working with Kyle. And honestly… the guy deserves a raise.”
“I was somewhat disappointed when I was dealing with T-mobile, but the service and care that I received from Calissa more than made up for it. I would give ten or more stars if possible.”
“I brought in an old phone in order to transfer my contacts etc to a new phone that I was purchasing. Because of the age of my phone it was not an easy process. The rep Ali, was patient and professional and got it done. I am very grateful that Ali was committed and professional and saw the job through to its completion. I had a great experience.”
“I never write reviews but these guys are amazing. And I mean ALL of them. Went there a little less than a month ago to switch onto a plan instead of T mobile and got lots of great input on devices, potential deals etc. Decided the phone I got then wasn't for me and spent an hour on the phone with customer service to try and get my issue resolved, but failed in the end. Decided to go into the store and see what they could do and they got me all set up with a new device. While my data was transferring I think every single person working checked on me at some point. Thanks for your help!”
“Steve at the Apple store was amazing!! this man went above and beyond to make sure that my new iphone was set up correctly and assisting with my trade ins as well 10/10, highly reccomend!”
“The Corprate Office personally helped me with a matter in a timely and professional manner .I can see why this company is going places. I would recommend them to anyone ,and wish them the best in there endeavors.Sincerely a Happy Customer ,-Paul Benjamin”
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“I recently visited this ATT location to ask a few questions about my plan and inquire about the logistics of adding a line. Matt S and Ryan W were very helpful, and took the time to explain how I can manage my account so that I was getting the best plan for my situation. They were helpful, professional and I really felt as if they cared about making sure I was satisfied. I highly recommend this location in Chanhassen, MN!”