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“Erica’s customer service is exceptional. She went above and beyond to make sure we were happy with our purchase. Highly recommend and would do business in the future. Thanks!”
“A week ago a former employee of mine took upon themselves while ownership was away at a memorial to book freight with King Solutions and give to a different company (not giving it to B and W truck ) and of course without King Solutions brokers knowledge neither . Luckily for King Solutions , they have Jake Hanson as an employee who was able to calmly collect info when the other driver contacted him for payment . When I (owner of BandW) arrived I was notified by my factoring company that we have a serious report . Employee “D” was terminated right away due to his unauthorized use of our mc to double broker . The incident resulted in B and W receiving a Freight Guard report for re brokering freight . A report that surely closes the carriers doors it’s attached to . Over 10 years of clean and honest trucking and we get a report due to a crook. But after speaking with Jake Hanson who evaluated the whole situation, we were lucky this young man was able to extend us another chance and DELETED the report. Jake basically saved our carrier from closing down. We encourage him to look into our mc later on so he can see his decision was the correct one. Thank you Jake Hanson. You are what the trucking industry needs . God bless !”
“I had a great experience at the store. I had to return a very heavy item to Amazon and Jacob was right there to help me lift the package and process my return cheerfully and quickly. Thx Jacob!!”
“Amazing customer service. Sunny is always friendly and eager to help with my printing and shipping needs! I’ve been to other UPS store locations and the Elk River location is by far the best!”
“Jacob made my custom printing experience so easy and I felt he cared for my project as much as I did! He went above and beyond helping consult on the formatting, cost, and even printing on card stock I provided. Jacob went through extra lengths to ensure I got back the extra paper and the job was printed perfectly! I love how it turned out and I’m so thankful for him creating such a great experience! ⭐️⭐️⭐️⭐️⭐️”
“Staff were super nice and pretty quick with everything :) I came in to drop off a package that was prepaid by a customer and it only took 30 seconds or so for processing.
I’ve deducted a star for the building being pretty inaccessible, I’m disabled and the ramp going up to the curb was curved oddly and uneven as well as falling apart in some areas. The building did not have any buttons for doors and had a tight entrance as well as slimmer doors. Outside of the doors, there was a good amount of space in the hall and near the desks, but it’s just disappointing to see a federally owned post office not required to have an actually accessible building. It sucks that older buildings are exempt of following ADA regulations unless enforced by federal or state government directly. This isn’t the fault of anyone working there, it’s the fault of a failed system and I’m very disappointed that USPS as a whole is not required to have accessible buttons on the doors, yet is “required to be accessible”. That takes away majority of accessibility. Not accessible whatsoever, I shouldn’t need to wait for other people to walk by and open all the doors for me just for them to claim it’s accessible.”
“I have more issues with FedEx as a whole company. They, quite frankly, suck as a shipping service. I am only giving them 5 stars because of the location– the two employees working were nice, knowledgeable and efficient. I try to avoid FedEx like the plague, but unfortunately Apple sent a replacement/return through them. The “overnight” package came over a week later than was promised & the return label absolutely shredded to the point FedEx couldn’t scan it. This may be more on Apple, but this company sure didn’t help. I never have had a great experience with FedEx.”
“I just want to give a shout out to Lee Ann and Berta at this Fed Ex location. I print everything from large blueprints, to business cards and everything in between. I use the print and go option often, and have also made MANY personal items such as Fat Heads for my kids sports teams and have multiple items laminated here as well. No matter the project, these ladies are so helpful and willing to work me through any project to ensure the best possible quality. Thank you for all of your hard work, it's always appreciated. It is so nice to have reliable staff to make business operations a breeze! Thank you!”
“My go-to post office for short lines, friendly, helpful & efficient staff, clean environment, and respectful customers who know how to use the post office and don't monopolize the staff's time. I drive to use this post office rather than my own city's.”
“We had an Amazon package that had said “delivered” and it was no where to be found, I called the Rogers location & told them what had happened and they quickly resolved the issue. Our awesome mail lady walked up to our door today with the missing package and apologized for the delay. We appreciate all of their hard work during the holiday season. These employees don’t get enough credit for all of their deliveries all year round and especially during the busy holiday seasons. Thank you so much for all that you do!”
“Divya Patel and her colleagues at the UPS Store Champlin recently picked up a piece of artwork that I had purchased from the local Goodwill store, and they packed and shipped it to me in Maryland. They did an amazing job of packing and protecting the artwork since it had a glass in the frame and was oversized. The artwork arrived via UPS ground in a few days and was in perfect condition. It was obvious to me that they went to great lengths to make sure that the item wasn't damaged in transit. I highly recommend using the UPS Store in Champlin for all of your shipping needs!”
“I'll start by saying that I loved the help they were able to give me. I went to apply for my son's passport and they helped me in the best way possible and the procedures were fast. They made me feel welcome and there was one man in particular who helped me a lot. Most of the people were kind to my baby as well. I appreciate that they were very kind to me. :)”
“We have done a couple loads from the logistics/broker side and each time has been great. Such a pleasant experience and we hope to have more opportunities to work with them in the future.”
“We had a great experience with our sons passport application at the post office! They were kind, helpful and made the process easy ☺️ They were even able to take his picture.”
10:30 - 11:30AM
5900 Main Ave NE, Albertville
Shipping Centers
“Best post office I’ve ever been to. Lots of weird hate for the lady in these reviews. Shipped over 600 pieces at this location. Never had an issue. Extremely friendly staff. They are closed from 12:30-1:00. Big deal lol. All these bad reviews are by delusional people who don’t know how the postal system works. 100/10 stars. Would recommend to the highest degree. I can’t stress this enough.”
9:30 - 11:30AM
405 Central Ave E Ste 101, St Michael
Shipping Centers
“I've always received friendly service at this post office. I even over heard the clerk telling another costumer some very obvious and basic info about why you need an address on your envelope to mail it, with kindness and no disrespect.”
“I embarrassingly sent a package to an old address in Elk River. Now being a Duluth resident, I was obviously worried that I would never see said package. Fortunately enough, Jill at the office, as well as the delivery driver who was en route to deliver the package, were gracious enough to stop the delivery and hold the package for me until I make a trip down. Communication was great, as Jill was able to intercept the package in a timely matter AND call me back letting me know they got the package back to the office. Thank you for all you do at the post office!”
Open 24 hours
19705 Rogers Dr, Rogers
Shipping Centers
“I was worried at first that my item would not arrive once it hit this location because of all the bad reviews. But then I thought about how many other thousands of people had packages come through this facility but everything went fine. There would be no need to review it. So that’s why you don’t see too many good reviews. But due to mine leaving this facility in just a few hours unlike other reviews, I’m happy! I was legit scared like almost every other person reading these reviews. I gotta give a 5 star for swiftness and quality service. Sucks for anybody who didn’t have the same experience.”
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“I had a superb at this restaurant. We enjoyed the first-rate ambience and the menu. The staff were super amiable. I am happy we eventually managed to try this place.”