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“Erica’s customer service is exceptional. She went above and beyond to make sure we were happy with our purchase. Highly recommend and would do business in the future. Thanks!”
“I have business mailbox at this store love it. All the employees are nice and so helpful, and I needed help especially today with an Amazon return, and Ranier helped me so quickly and with a smile. I'm so grateful. Thank you Ranier and UPS Store of Maple Grove.”
“A week ago a former employee of mine took upon themselves while ownership was away at a memorial to book freight with King Solutions and give to a different company (not giving it to B and W truck ) and of course without King Solutions brokers knowledge neither . Luckily for King Solutions , they have Jake Hanson as an employee who was able to calmly collect info when the other driver contacted him for payment . When I (owner of BandW) arrived I was notified by my factoring company that we have a serious report . Employee “D” was terminated right away due to his unauthorized use of our mc to double broker . The incident resulted in B and W receiving a Freight Guard report for re brokering freight . A report that surely closes the carriers doors it’s attached to . Over 10 years of clean and honest trucking and we get a report due to a crook. But after speaking with Jake Hanson who evaluated the whole situation, we were lucky this young man was able to extend us another chance and DELETED the report. Jake basically saved our carrier from closing down. We encourage him to look into our mc later on so he can see his decision was the correct one. Thank you Jake Hanson. You are what the trucking industry needs . God bless !”
“Amazing customer service. Sunny is always friendly and eager to help with my printing and shipping needs! I’ve been to other UPS store locations and the Elk River location is by far the best!”
“Jacob made my custom printing experience so easy and I felt he cared for my project as much as I did! He went above and beyond helping consult on the formatting, cost, and even printing on card stock I provided. Jacob went through extra lengths to ensure I got back the extra paper and the job was printed perfectly! I love how it turned out and I’m so thankful for him creating such a great experience! ⭐️⭐️⭐️⭐️⭐️”
“This is a really fast, efficient, and informative post office! Jodie is especially kind and quick. I did have to wait in a line but the attendants worked as hard as possible to get people moving, and it only took 10 minutes in what would have been a 30 min line at other locations. Thanks Jodie!”
“There's a young man with a handlebar mustache and an older woman who both work the counter. Best Postal Service counter workers I've encountered in my entire time of using a post office (and I'm a senior citizen, so it's a LONG time). So helpful, pleasant, courteous, it's a pleasure seeing either of them.
My mail carrier is Adam M. I LOVE him. He's efficient, friendly and accommodating.
Unlike some of the fill-in carriers when he's off - they ignore a friendly wave, REPEATEDLY leave my mailbox hanging open with mail inside. On rainy days, it's a sloppy mess. People like that are who give the Post Office a bad reputation. Do better, my tax dollars pay you.”
“I was in a bind this morning, realizing I needed to print something without any time to spare. The employees were incredibly friendly and helpful- saved the day!”
“The staff is always extra helpful here. However it would be a lot more efficient and speedy if the Postal Service would put in a self-service mailing area for at least small, need to be weighed envelopes and stamp vending.”
“I just want to give a shout out to Lee Ann and Berta at this Fed Ex location. I print everything from large blueprints, to business cards and everything in between. I use the print and go option often, and have also made MANY personal items such as Fat Heads for my kids sports teams and have multiple items laminated here as well. No matter the project, these ladies are so helpful and willing to work me through any project to ensure the best possible quality. Thank you for all of your hard work, it's always appreciated. It is so nice to have reliable staff to make business operations a breeze! Thank you!”
“The team and Divia specifically were amazingly helpful and I’m grateful for them. If you ever need a unique or large items shipped, they’re your to store to get it done and that applies to any kind of shipment. They’re super helpful and efficient. Thank you for your help!”
“We have done a couple loads from the logistics/broker side and each time has been great. Such a pleasant experience and we hope to have more opportunities to work with them in the future.”
“The best service desk around, especially Dan!
Our female, amazing delivery driver, goes the extra mile in delivering her packages, goes out of her way to especially make the packages gets to the door, through snow and all. The other ladies on the front counter (Kristie, Lam Lam I believe) and the cute girl (starts with a Kenn), out of all usps offices, 10 out of 5 stars. The best around! Appreciate y'all. You make sending packages to my family across the US and abroad, effortlessly.
The post master is really amazing, also! She goes out of her way to make things right. Been to 10 usps' in my lifetime, this one is top tier”
“Let me start by saying; I DONT do business with any company that uses any other package delivery service. FedEx is the most UNRELIABLE service in the entire industry, and USPS is just plain SLOW.. UPS is always on time, courteous, and just flat out “THE BEST IN THE BUSINESS!” FedEx for example, has always without reason rescheduled my package delivery for either the next business day or if the package is scheduled for a Friday, it’s rescheduled to the following business day which is usually a Monday or Tuesday even though their tracking information shows out for delivery or scheduled delivery on the day it’s expected. Trust me when I tell you; ONLY USE COMPANIES who DELIVER WITH UPS for guaranteed ON TIME DELIVERY, package care, courteous drivers, and 99 times out of 100 will either be free shipping or MUCH cheaper than the other carriers with the piece of mind of on time scheduled delivery, damage free parcels, and is always placed in a secure location visually away from package pirates.”
“Best post office I’ve ever been to. Lots of weird hate for the lady in these reviews. Shipped over 600 pieces at this location. Never had an issue. Extremely friendly staff. They are closed from 12:30-1:00. Big deal lol. All these bad reviews are by delusional people who don’t know how the postal system works. 100/10 stars. Would recommend to the highest degree. I can’t stress this enough.”
“We had a great experience with our sons passport application at the post office! They were kind, helpful and made the process easy ☺️ They were even able to take his picture.”
“I've always received friendly service at this post office. I even over heard the clerk telling another costumer some very obvious and basic info about why you need an address on your envelope to mail it, with kindness and no disrespect.”
“I embarrassingly sent a package to an old address in Elk River. Now being a Duluth resident, I was obviously worried that I would never see said package. Fortunately enough, Jill at the office, as well as the delivery driver who was en route to deliver the package, were gracious enough to stop the delivery and hold the package for me until I make a trip down. Communication was great, as Jill was able to intercept the package in a timely matter AND call me back letting me know they got the package back to the office. Thank you for all you do at the post office!”
Open 24 hours
19705 Rogers Dr, Rogers
Shipping Centers
“I was worried at first that my item would not arrive once it hit this location because of all the bad reviews. But then I thought about how many other thousands of people had packages come through this facility but everything went fine. There would be no need to review it. So that’s why you don’t see too many good reviews. But due to mine leaving this facility in just a few hours unlike other reviews, I’m happy! I was legit scared like almost every other person reading these reviews. I gotta give a 5 star for swiftness and quality service. Sucks for anybody who didn’t have the same experience.”
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“I had a superb at this restaurant. We enjoyed the first-rate ambience and the menu. The staff were super amiable. I am happy we eventually managed to try this place.”