Verizon's Duluth location is praised for its exceptional customer service and knowledgeable staff. Customers have shared positive experiences, highlighting the assistance provided by employees like Justin and Colin, who have been described as amazing representatives. Justin helped a customer with a challenging porting process, while Colin was noted for delivering the best customer service ever experienced, offering instant answers and a friendly demeanor. Visitors to the store have also shared their personal journeys, such as one customer who navigated a difficult decision about upgrading to the iPhone 15. They appreciated the patience and support from the staff, who helped make the experience enjoyable despite initial indecisiveness. Another customer mentioned a long drive to the Duluth store to resolve issues with a pre-owned phone. Culin, another standout employee, was instrumental in activating the phone quickly and efficiently, showcasing his expertise and dedication to customer satisfaction. Overall, Verizon in Duluth is recognized for its welcoming environment, efficient service, and staff who go above and beyond to ensure customers leave satisfied. Whether needing assistance with new devices, plan changes, or technical issues, customers can expect a positive experience at this location.
