Firestone Complete Auto Care in Saint Paul, MN, located at 1399 Town Centre Dr, has earned a strong reputation for providing reliable and comprehensive auto care services. Customers appreciate the friendly and personable staff, with one reviewer highlighting the kindness and professionalism of team members who go the extra mile to help. The staff, especially individuals like Luke at the Eagan location, are described as warm-hearted, courteous, and knowledgeable, making customers feel valued and well cared for. Many customers have had positive experiences with services such as wheel alignments, oil changes, brake inspections, and engine repairs, often mentioning the team’s ability to listen patiently and find effective solutions. Several reviews note the store’s willingness to assist with insurance claims and accommodate special needs, demonstrating a genuine commitment to customer satisfaction. While some experienced minor issues like miscommunication regarding receipts or call-backs, these were often overshadowed by the overall helpfulness and problem-solving attitude of the staff. Customers feel confident that the team will do the right thing, offering exceptional service and value for money. Overall, Firestone Complete Auto Care is recognized as a trusted, friendly, and professional auto service provider dedicated to helping neighbors keep their vehicles in good condition.
I loved the services that was rendered. Ethan kept me informed on everything….thank you so much!!
May 2024
New Customer to Firestone in Eagan. They provided great service and made repairs to my vehicle very timely. They also answered all my questions and communicated great. Will definitely go back to them for future work on my vehicle.
May 2024
These guys are great! They helped me work with an insurance company to get my car fixed and covered, would have been very costly for me. I highly recommend!