Verizon’s store in Eagan offers a range of services for mobile devices, 5G home internet, and business needs. Customers can visit the store in person or conveniently place orders online, with options for free 2-day shipping, same-day delivery where available, and in-store pickup. The store aims to provide helpful assistance, with many customers noting positive experiences with staff members who are friendly, professional, and patient. Several reviews highlight staff members such as Dominique, Tanner, Emily, and Jeremy for their excellent service, knowledge, and ability to make complex or stressful processes, like transferring service or resolving billing issues, smooth and efficient. Customers appreciate the friendly atmosphere and the staff’s willingness to share life stories and ensure their needs are met thoroughly. However, some customers have experienced longer wait times and occasional frustrations, particularly with phone-based customer service. Issues with account management and verification processes can lead to extended calls and confusion, but store personnel are generally considered helpful and accommodating. Overall, Verizon in Eagan is recognized for its good customer service, friendly staff, and convenient options for both in-store and online orders, making it a reliable choice for mobile and internet needs.
Helped me out greatly with external sreaming apps double billing me.
August 2026
I had a wonderful experience at the store with Issaih. he was incredibly helpful in helping us figure out our billing details and getting the credits on our mobile plan.
August 2026
Mike was great. He is super helpful and answers all my questions and concerns. He knows his stuff. I will now always wait to be able to work with him. Thanks Mike
