Verizon's West Saint Paul store provides a top notch customer service experience, with many customers calling it their best visit to any Verizon location. The helpful, friendly, and efficient group of employees goes above and beyond, demonstrating patience and creativity. They thoroughly explain all options and plans, ensuring customers understand. Staff members are noted for remembering customers' names and being especially courteous, including to those with special needs. While wait times can occur, service is generally smooth. The store offers the latest mobile devices, 5G home internet, and business services. Customers can schedule an in-store appointment online for convenience with tasks like installing screen protectors or SIM cards. The location also supports online orders with in-store pick-up options. Many long-term customers, some loyal for over 25 years, report extreme satisfaction with the service, devices, and plans, often recommending this store over others in different cities.
Joe was the best! Smooth easy and quick and beat my old providers price!
May 2026
Mark and Alyssa were fantastic. They really made my life easier.
May 2026
Joe at WSP Verizon was amazing!! He helped us get new phones, a watch, and internet service at little to no cost. He was super patient and informative and made us feel welcomed. 10 stars!! I highly recommend seeing Joe for your needs. Also, Alyssa helped us out as well and was also super friendly.
