“We recently worked with Logan Atol on the purchase of our new XT5. From our first inquiry to driving off the lot, Logan and everyone at Key Cadillac was helpful, knowledgeable and easy to work with. Thanks to Logan, Anthony and all who were involved in our car buying experience. Highly recommend.”
“I was having issues with my car: the check engine light had come on and I was hearing some undesirable sounds coming from one of the wheels, and a friend recommended Grandview. Grandview diagnosed everything and sent me a helpful web report to look over suggested repairs, which was really helpful in organizing what I considered necessary. I decided to go with their suggestions and they got my car in for repairs the following week. There was a mistake in ordering one of the parts they needed for one of the repairs on the wheels and they promptly communicated that they would upgrade the part and would provide a loaner vehicle at no charge due to the mistake. They even provided a shuttle to come pick me up from work while I was without a car.
Following the fixes, I noticed a terrible screeching in one of the tires and was really anxious about taking it back after having so many repairs done and now having this new issue arise. This being my first time at Grandview, I didn't know what they would do and expected the worst. Over the phone they told me they would inspect things and see if the parts were under warranty, so I was preparing for another bill. The mechanic called me after the inspection and told me they had identified and addressed the issue and thoroughly test drove the car to ensure the symptom wasn't there anymore. When I picked up the car, they didn't charge me for any of the new work. A total relief!
I worked with Tom, John, and Julian. Tom answered the phone to help schedule repairs. He had a pleasant disposition, was efficient in taking all my information, and addressing my concerns. John interfaced with me for the work being done on my car and communicated estimates, offered recommendations, and helped with unforeseen hiccups in the repairs. Julian was at the front desk when I picked up my car and was amicable and friendly.
Grandview lived up to their mission statement to provide a relationship of trust and integrity, and I would definitely recommend their work.”
“This is my favorite place to take my car. They are car guys who know guys. They’ve checked out most of my vehicle even just for an oil change. Often they have me go into the shop and show me what they’ve found and how to fix it. I have never had to go back after I’ve had work done on my car. The mechanics + Dennis are the best!”
“Highly recommend Grandview Cahill !! I just would like to thank GM Tony and his crew for the outstanding service and care for an old 1993 Lexus my son brought in for repair. Teddy also recreated the part and put this car back on the road. They are our families mechanic's for life!”
“I recently purchased my leased Chevy Blazer. My sales rep was Christopher Daum and he did a fantastic job of guiding me through the process. Thank you Chris and thank you Chelsey, too. I love my Blazer!”
“These guys rock! Mike and his crew got me in super quick and we’re super friendly! Will 10000% will return ! Thanks guys!! These guys saved my butt way too many times. I love them for their service.”