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“I recently ran into an issue after booking a new storage space through the app, not realizing some of the site-specific limitations beforehand. Chris at the Golden Valley office took the initiative to reach out to me proactively—before I even contacted anyone—and made sure I understood the situation and had the support I needed.
He then worked quickly to troubleshoot options that best fit my specific needs and resolved the issue almost immediately. I can honestly say this was one of the best customer service experiences I’ve had in a very long time—anywhere.
Chris’s professionalism, kindness, and efficiency genuinely changed my perception of the Public Storage brand for the better. I don’t usually write reviews, but if he were on my team, I’d do whatever I could to keep him—because someone like me would be looking to hire him.
Absolutely top-notch service. Thank you, Chris.”
“Easy process for renting and got to use their truck at no additional cost. It was a hot, humid summer day, but the facility was a wonderfully cool to work in. Friendly, helpful staff.”
“Oh my goodness, these guys were great!!! One even shared his lunch with me!! They worked hard and fast! They did it faster than resonated and saved me money. They were friendly and funny, but kept working. Such good attitudes on a REALLY hot day! Use them on your next move! You won't regret it!!”
“Got here late last night, backed into door # 30 for large roll delivery.
I put my paperwork in back of truck, started unloading @ 7:30 a.m. , had me unloaded by 8:15 next morning , they put my paperwork in the back of my trailer. You can park overnight ,but , they work all night , noisy place due to very loud back up alarms on yard man's vehicle.( SUPER NICE PEOPLE )!”
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
“I just had an outstanding experience with Charlie!
While traveling overseas, I needed urgent assistance with my contract. I reached out, and Charlie was responsive, attentive, and followed up promptly. He took the time to explain the details and address all of my concerns. I highly recommend working with him!”