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“Diamond Lake Ace Hardware offers exceptionally knowledgeable and friendly customer service. I know that I can always find high-quality products at competitive prices. They are an asset to the neighborhood and have my trust.”
“Updated review: I want to update my review to better reflect my experiences at Nicollet Hardware. This is genuinely the best hardware store I’ve ever been to. People are SO nice, knowledgeable, and helpful. The store isn’t all too big, but they somehow always have everything I need. I freaking love Nicollet Hardware and its cats!
Original review: Helpful people, sleepy cats”
“What a great, 'small town' hardware store. The workers are helpful and knowledgeable. You can find, somehow in this relatively small space, everything you're looking for. Especially good for yard supplies!”
“**Update:The manager Angie called me up and was very apologetic and friendly. A company who is willing to actually follow through and see why their customers are upset that’s pretty rare and awesome. She explained why their system did what it did and they’re working on it. Here’s your five stars back. **I’ve been to the store many times and I like it a lot.However I placed a large-ish delivery for the next day. 20’ flats that I didn’t have a trailer for. I got the order in before 2pm etc. a couple minutes later I get a confirmation email that says it will be a week later. I call them up they say they can still deliver the next day but the fee will be $150. Ok fine - paid it.They call me say they only have 25 and I needed 35 but they’ll deliver them for free when the additional 10 get in and said they would reverse my $150 deliver charge because it was their fault. Sweet!Here’s where I decided to leave a review.* They call again- and said they can’t deliver until 4 days from now.* if I want it tomorrow it will be $300.* and it will only be 25 of the 35 I needed.So my project was completely hosed.I just cancelled my order and I’ll try elsewhere. Be careful when you order on their website because their inventory is not live and you won’t find out until you call them.”
“I’ve been to Kuipers Ace Hardware loads of times, and they’ve always been helpful. Everybody there is friendly, knows their stuff, and is happy to answer questions.
The thing I appreciate most is they’ll actually help you figure something out. I’ve gone in there more than once trying to jury-rig something, and instead of just saying, “We don’t have that,” they’ll help me find a few parts that make it work. They’ve gone above and beyond many times.
It’s the first place I go when I need something, instead of the big box stores. The folks there know what they’re talking about, and I usually walk out with exactly what I needed. If I don't, it probably doesn’t exist. Thanks!”
“Really great local hardware store. Love that they've stayed in the area and hope they continue to be in the community. Customer service is good, prices are good, and they have specialty services I didn't even know existed.Needed to get 15 different storm windows built to fit in the frames missing windows. Was able to bring in the frames or existing windows that were an exact match to what I needed and they got it done quick and at a good price. Highly recommend to anyone in the area!”
“What’s with all the 1-star reviews over masks. They were ridiculous then and they are still ridiculous now that we have even more data to show how arbitrary and unnecessary they and lockdowns were. I’m leaving a 5-star review because the products here are exceptional, which is what matters. And also to counteract some of the stupidity coming from mask reviews. Some in this country has lost their minds.”
“I frequently work in south Minneapolis doing sewer repair, and needed last minute supplies. Guse Hardware was right down the road and they had everything I needed. Wish I would have found them sooner! Thanks for helping me out, and sorry about tracking in all that mud.”
“Walked in with a nondescript faucet part I needed to replace, after another store didn’t have it. The guy at the counter knew the brand and part right away and then suggested an additional part I might need, which ended up being the case. Love these smaller shops with experts who can get it right for you the first time!”
“The staff here are extremely knowledgable and helpful! Especially if youre getting into a new category of wood craft. They are willing to spend time with you to walk you through just about anything. Worth the visit and hard to walk out of there without buying beautiful wood you couldn't seem to walk out of there without...LOL!”
“I needed an odd-looking part to fix a wheel for an uncommon cart. Simple but not something available just anywhere let alone recognized by just anyone. Ace Hardware was recommended as the place to go - it totally was! Experience and a willingness to spend the time to find the little part, to fit it to my cart, and send me on my way - all for a 33-cent sale. Local ownership, personal attention, and a desire to serve! Now my go-to and my recommendation. 100% satisfied!”
“Service is top-notch here. This is the first place I go for anything related to hardware, cleaning supplies, gardening, painting, etc. Saves time and money. It's family-owned and has been part of the community for more than 30 years.”
“Super helpful people there to help you troubleshoot your problems.Service is definitely five star.The place is smaller and might not have everything you need in a hardware store, but you can get 80 to 90% of what you need. And like smaller hardware stores. They really excel at services or recommendations for a homeowner. I believe they cut glass and work on window and door screens as well.”
“Love Knobbery Minneapolis! Craig and Rikk are incredibly knowledgeable and helpful, not to mention the amazing selection of hardware! Whether you are looking for something simple, unique, or antique you will find it there. Support a local business and get some of the most beautiful hardware at Knobbery Minneapolis!”
“I had a larger casement window installed and my contractors supplier was Hamel True Value Building Center. The window was installed correctly but during the cold spell last Winter an issue with the window performance occurred and a warranty claim was initiated by me.
Steve Theiste, the salesman worked with my contractor, window supplier, and me to resolve the issue and it was determined a new window would result. Steve had to keep up with me and all of the back and forth, and he ordered a new window. I was very impressed with his professionalism and patience as we worked through the warranty and recommend his expertise to anyone looking for new windows.”
8:30AM - 4:30PM
11578 K-Tel Dr, Minnetonka
Hardware Stores
“Couldn't find the right part for my casement window anywhere, could find similar, but not in the right size.
These guys had it, price was reasonable, shipping was fast. 100% would do business with again!”
“Always loved this for any home stuff I need and this is where I get my birdseed and garden supplies. Incredibly helpful staff, decent prices on plants and soil. Give this local place your money vs any big box store. They are so customer service forward, they'll help you find whatever you need and offer their knowledge if you need it. Kudos!”
“I am trying to only refinish top of dresser. I brought in the drawer and this guy was super helpful and matching the stain and also giving me tips. Think the guys name was Eric. I was super impressed with customer service.”
“Popco has been a tremendous partner for my company. They have went out of their way to meet the demands of one of my client's aggresive schedules. We have been using them as a vendor for years. Their service and quality is top notch! I highly recommend Popco for projects big and small. They are the best!”
“Went in with a list of items for a move my parents are making. I was immediately helped by the most charming and knowledgeable man. He worked through my list and I got everything I needed. I was amazed at the variety and selection the store carried. It's my new favorite store!”
“Very helpful, but beware of the electronic mouse deterrent because they do not work in the least bit! Let's see if they allow me to return it with my recipt now though....hmmm... check back to see if they do? My review will reflect that transaction!Don't forget to like, share, or thumbs up if you've enjoyed this free, nonbiased, unpaid for independent review. Thanks have a great day!”
“Excellent hardware store with a great selection and friendly, knowledgeable staff. They had everything I needed, and the service was fast and helpful. Highly recommend!”
“Nice home Ace. I used just about every home Ace in the west metro. Never have had a problem. Easy to get to, employees are nice. Never had problems. I use the Ace for all my needs. They've never been out of stock anytime I've ever been there or needed anything. Which is very important as a contractor. I just never know when i'll have to stop in and grab someone. I can usually get in and out in 5 min which is important to me(even though I wanna look around longer). Plain and simple great place to shop. Thanks Ace Hardware!Call me for your Hardwood Floor Sanding and Finishing projects!”
“I had two Pond Company guys out to Spring clean my pond today and am thrilled with their work. I have a natural pond wih a recirculating pump and an extensive bog rather than a filter and skimmer. Specifically, they back flushed the bog through it's centepede plumbing under the bog plantings and dislodged years worth of debri clogging it. The bog is flowing and cleaning better than ever and ready for some more plants. They took good care of my fish while they cleaned and left everything in great shape. I'll definitely have them back.”
“What don't they have? Great customer service! Feels like the home town hardware store where everyone is family. They are willing to help you with almost anything you need.”
“Was just here dropping off my ninja thirsti co2 canister, they took it no questions asked, cheap! Great group of people with helpful insight! Definitely coming back here again”
“I travel past west St. Paul location to go to this Bloomington location due to the service I receive here. Forever will. Special thanks to Brenda this time for taking care of a toolbox purchase issue I had.”
“We were cautious to order from this store because it is a on-line store only and we did not find many reviews. We ordered the white baroque balusters from Deckorators and they arrived quickly and in good condition. The owner responded to our e-mailed questions promptly. I would buy from this company again. Very Happy with the service and product.”
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“This is a neighborhood hardware store in Hopkins. Today I visited with a couple specific things I needed for a project I was working on. I wandered around just a few minutes and a sales person came to my assistance. He listened and walked me to the exact location of the item I was looking for! A few minutes I'm sure he came to check on me and helped me again. Super customer service in this day and age when the norm is do it yourself.”