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8AM - 5PM
935 Aldrin Dr, Eagan
Shipping Centers
“Scheduling was super easy. They were only booked 2-3 business days out. They delivered right at the begining of the delivery window estimate, even called when they were 20 minutes out. The guys were super friendly and courteous. Even made me laugh at a couple jokes. So glad they were my courier!”
“Nila is always so great to deal with! She is great making sure things get taken care of in a timely matter and is excellent with attention to detail and following up.”
“Hey,
I came in with a challenge
AJ helped me through it while taking care of a whole bunch of customers
He was extremely patient while working through a bunch of issues with multiple customers.
I've had lots of employees and I watch customer service people.
He's well trained so cudios to management but even more the character he showed means that he has gifting.
Congratulations to the store and him.
If he's not appreciated then I would certainly make an effort to hire him out from under UPS Stores.
Peace
John R Tolo
Director - Koinonia MN”
“I had a bunch of Amazon returns all at once, with different QRs and groupings. I was helped with efficiency and also without feeling like I was being rushed along. Hugely grateful for Cody, Oscar (el Heffe), and CJ! I’ll continue to bring my Amazon returns to this great UPS store.”
9:30AM - 3:30PM
1041 Grand Avenue, Saint Paul
Shipping Centers
“From the bottom of my heart, thank you, Lu. You were incredibly patient, kind, and compassionate while helping my mom get her paperwork notarized. Your warm smile and gentle spirit made what could have been a stressful process feel easy and comfortable. You treated us with such respect and genuine care, and that meant more than you probably realize.
People like you make a lasting impression. We truly appreciate everything you did for us, and we’re grateful for the kindness you showed. May God continue to bless you, and may you always keep that beautiful, bright spirit that brings so much light to others. Thank you again for making our day a little brighter!”
“Walked in and was waited on immediately. The clerk was quick, handed me my shipping receipt and told me right away it would take about a week to get to Tennessee from St Paul. In/out in under 4 minutes.”
“Team at FedEx was so helpful, was able to laminate my poster within the hour and did an amazing job. Thank you for going over the process of laminating and the options available to me.”
“Awesome staff 👏 👍🏼 👌 😎 🙌 always welcomes me and kindly help around others, motivated and profesionals... I just wish they open from 8am to 9pm lol 🤗”
“Great service, kind customer greetings. Came here to avoid the Apple Valley store after hearing such terrible reviews of that place, mainly about the employees who likely should not be in a customer service job anymore. The employee who assisted me at the Eagan location was very nice.”
“Picked up a package from Amazon.I can't have Amazon deliver to my apartment building ?Either some of the drivers don't follow the clear directions or packages get stolen by other tenants in my building.I like that it is also close to my place.”
“I was curious and was reading a few reviews as this is my local store. I’m shocked, I think this place offers great service, they’ve gone above and beyond for me. As far as UPS stores in Eagan, this is the best one by far. Thanks for always making my experience positive. All the best.”
“Friendly and reliable staff, Kristen really went above and beyond to help me with a return and was a credit to her store. I will definitely be utilizing this ups store in the future.”
“One of the best locations! They are always very friendly and helpful plus it's not very busy. I go out of my way to go here because the customer service is better!”
“Excellent post office. I've been here a few times and it's always a good experience. The gentleman who helped me today was pleasant and friendly. Also quick service.”
“Great customer service and she helped me fax through the entire way. She even reminded me to grab my phone because I was about to forget it! Super helpful staff and very nice!”
“If your UPS return has a QR code (such as if youre returning an Amazon package), this location does not accept QR codes unfortunately. They only accept packages where it has a printed label with a barcode slapped directly onto the package. I couldn't mail out my stuff but the employee was informative & courteous and suggested the next closest ups office to head to instead.”
“I don't find him to be angry, he's not cheerful or anything, I think he is pretty cool, he held onto my package longer than the post office normally allows because he knows that I'm a long haul truck driver and it's difficult for me to get to my PO box often, the other people who left the reviews are just soft, they need to be comforted just to get their mail, it's just business don't get so personal”
“Great service, my only suggestion would be to allow more hours during the day to access the PO boxes. Making the PO boxes available at 7am would be very helpful.”
“Nothing but awesome people, a great owner, and the people there have all worked there LONG periods of time or have experience, so everybody knows what they're doing! Highly recommend this store!”
“The staff was very polite, respectful, helpful, and professional. I'm not so good when it comes to technology (?️?,? ect..) I'm literally when it comes to these things ? ? ? ????. So if anyone else has problems such as I, I'd highly recommend UPS. The service they provide is computers, (w/ Internet) Xerox, make copies, ?️'s and ? ing. They also have delivery service's w/helpful representative. I will definitely return to this The location because it's easy to find, right on Snelling Ave So. The one bad thing I would say is, it's harder entering the location and parking is limited tight. ? ?....”
“ive always had good experiences delivering mail here - I talked to I believe the customer service supervisor (Jason?) today about some concerns with my and my partner’s mail not being delivered the past month - he explained and confirmed what the issue was (which I was also suspecting) and I just submitted a request yesterday! thanks Jason for the quick turnaround and help! (I didnt see a way to complete a survey in my email so I’m leaving a review instead!)”
“Elway post office is the main post office we use. The desk staff is great and genuinely wants to help- they're really patient with me (I'm a headache with all my questions haha). If you want the cheaper way, faster way, have no clue of what way, explanation of international shipping, whatever- they'll help.
This is a fairly busy location so you might bump into a long line. Sometimes it moves quickly, sometimes very slow. Be prepared to wait if you're in line- it's because they're giving the proper patient attention to each customer and they'll give you the same!
You can get the usual shipping/packing material here.
There are PO boxes available in the lobby (separate area from the desk area)- the hours are the same as the desk area (closed on Sunday).
I've never felt unsafe and accessibility is good with a lowered counter available for wheelchairs though most of the counters are too high for my wheelchair. They do need more lowered counter space for wheelchair accessibility.”
“I have gone to this post office twice when I have had trouble with missing packages. I have always been greeted so warmly and had my issues resolved quickly. John at the counter looked for my missing package until he found it and educated me on why it had been held (weather-related issues) - all with a very cheerful attitude. When I need help with the postal service, I will go here first!”
“Super nice to drivers. Very straight forward about all your wait times, loading, unloading…. Clean bathroom. Love it. When will everyone else realize that we need so little - respect for our time and clean bathrooms.”
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“I'm surprised to see so many 1 star reviews. I don't ship a ton of stuff, but every time I stop in at this location, the employees always answer any questions I have and are very friendly.”